Planning Administrator
Job in
Wrexham, Wrexham County, LL13, Wales, UK
Listed on 2026-09-10
Listing for:
Virtuoso Recruitment Limited
Contract
position Listed on 2026-09-10
Job specializations:
-
Supply Chain/Logistics
Office Administrator/ Coordinator, Business Administration
Job Description & How to Apply Below
Hours:
Monday to Thursday 8:30 to 17:00 and 8:30 to 14:00 on Friday
Location:
Wrexham Industrial Estate and then Hybrid after training Purpose of Role:
To support the Contract planning team with daily, weekly and monthly tasks ensuring that both internal and external customers’ needs are prioritised and met within set timelines
Key Responsibilities:
Manage the Contract Planning inbox, reply or allocate to relevant teams, escalating to Contract Planner Lead as and when necessary Planning and booking in PMV’s with prospect of progressing into remedial planning Closing of work orders, following engineer visits (Issuing job sheets to customer) Respond to ad hoc information requests received through the Contract Planning inbox, such as documentation, insurance certificates and engineers’ reports.
Answer incoming calls and direct accordingly Acknowledge customer emails that may be chasing and escalate this to the relevant area/Lead Planner for action. Populate work orders that have been generated by the automated workflow Raise returns associated with work orders Check stock associated with work orders Populate work order with respect to parts that are in stock or a pre-allocated date as well as resource requirements associated with incidents Check deliveries that are unconfirmed for the month Manage/administer Customer Portals, ensuring correct documentation is completed/uploaded and subsequently invoiced.
Support Contract Planning team with any requirements they have especially when on annual leave. Ensure that the Customer Contract Planning Charter is adhered to. Always maintain a professional presentation. Carry out any other function deemed necessary by the Contract Planning Lead. Knowledge and
Experience:
Previous experience in a Contract Planning administration role or similar CRM knowledge and SAGE beneficial Excellent interpersonal and communication skills, both verbal and written are required as the role involves close work with other departments. Attributes
Required:
Excellent organisational skills Self-confidence Flexibility Good IT skills Ability to work with accuracy and to meet strict deadlines under pressure
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