Snr Delivery Station Manager

Stellen-:  | Amazon UK Services Ltd.

Our operations help everything to come together  the Site Leader/Senior Operations Manager in a fast‑paced and challenging environment, you’ll be the person who knows your area of the business inside out. You’ll own the operational metrics and set the strategy for your area of the business to deliver for our customers and ultimately grow our operations. You’ll also develop a large team and coach and mentor team leaders.

• Monitor operational metrics and business performance
• Contribute to planning the operational budget, considering everything from financial and labour planning
• Protect high standards of operational Health and Safety
• Strategic planning for the next three, six and twelve months, with a particular focus on peak‑season planning
• Be accountable for operational leadership by measuring performance, offering feedback, and providing development support

You’ll be based at one of our operational sites. Spending lots of time on site will help you develop your team and collaborate on operational planning. This role has two sides. You’ll manage and motivate a team of leaders. At the same time, you’ll focus on long‑term objectives. This includes creating contingency plans to keep operations running and mitigate against disruptions and driving initiatives that boost quality, safety and productivity.

You’ll be a source of accountability and a business‑wide champion of best practice.

Amazon Logistics, or AMZL, handles „last mile” delivery duties in partnership with third‑party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

There are two sides to what we do. Our „under the roof” associates process millions of products for dispatch to our delivery teams. Our team is people‑focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.

Meanwhile, our „on the road” people work with Amazon Flex – a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting‑edge vehicles (including Electric Vehicles) and technology to help us do just that.

• Bachelor's degree or equivalent, or experience in Engineering, Operations, Business Administration, or a related field
• Experience in operational logistics/supply chain, manufacturing, transportation, general management or an engineering role
• Experience working with multiple groups of stakeholders
• Speak, write, and read fluently in English, and have the ability to take direction in English
• Experience working with and managing third‑party vendors, or experience in similar environments
• Experience with process improvements (Lean Six Sigma and/or Kaizen)

Amazon is an equal opportunities employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, contact us for more information.