Patient Flow Nurse

Key Responsibilities

• Patient Admissions and Discharge Take the lead in ensuring safe and timely admission and discharge of patients, actively identifying and addressing any delays in the discharge process.
• Communication and Advocacy:
  Act as an advocate for patients, carers, and relatives to enhance their admission and discharge experience. Facilitate sensitive discussions regarding admission and discharge plans, addressing any disagreements and ensuring all parties are informed and aligned Multidisciplinary Collaboration Chair multidisciplinary admission and discharge meetings, ensuring that all relevant stakeholders are engaged in the discharge planning process.
• Patient-Centred admission and discharge planning Collaborate with the clinical staff to develop and implement realistic and up-to-date admission and discharge plans that are centred around the individual needs of each patient. Monitor and amend plans as necessary to minimise potential delays.
• Triage and Admissions Support Record Keeping Maintain concise and up-to-date records of admission and discharge plans and patient interactions using relevant, paper and electronic systems.
• Education and Support Provide guidance and education to ward staff regarding current legislation, admission and discharge planning best practices, and adherence to NICE guidelines.
• Data Collection and Audits Participate in the collection and presentation of data related to patient admission and discharge and support the development and maintenance of discharge documentation.

• Registered Nurse.
• Significant clinical experience.
• Strong understanding of discharge planning processes and familiarity with relevant legislation and guidelines.
• Excellent communication and interpersonal skills, with the ability to navigate sensitive conversations and advocate effectively for patients.
• Demonstrated ability to work autonomously and manage competing priorities in a fast-paced environment.
• Proficient in using electronic health record systems for documentation and information sharing.

• Flexibility and adaptability to meet the varying needs of patients and their families.
• Strong problem-solving skills to address delays and challenges in discharge processes.
• Ability to work collaboratively across professional boundaries, fostering positive relationships with community sector workers and multidisciplinary teams.
• Commitment to patient-centred care and improving the discharge experience for all patients.

This post is subject to the Terms and Conditions of employment of the Hospice as specified in the Staff Handbook

You are responsible for limiting your actions to those that you feel competent to undertake. If you have any doubts about your competence during the course of your duties, you should immediately speak to your line manager / supervisor.

It is a standard element of the role and responsibility of all staff of the Hospice that they fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards. It is a requirement that you adhere to Nightingale House Hospice Policies, Procedures, Protocols and guidelines always.

All employees of the Hospice have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co-operate with management to enable the Hospice to meet its own legal duties including attendance at mandatory training updates and to report any hazardous situations or defective equipment.

The post holder must treat all information, whether corporate, staff or patient information, in a discreet, secure and confidential manner in accordance with the provisions of the current data protection legislation and organisational policy. Any breach of such confidentiality is considered a serious disciplinary offence, which is liable to dismissal and / or prosecution under…