Quality Manager

Quality Manager

Location: Wrexham

Salary: £45,000 per annum

• 20 days annual leave (based on a four-day working week) plus Bank Holidays.
• Annual leave entitlement increasing with length of service.
• Free on-site parking.
• The opportunity to join a global manufacturing business supplying leading OEM customers.
• A varied and rewarding role with opportunities for professional growth and development.

Are you an experienced Quality Manager with a background in manufacturing or automotive environments? Do you thrive on driving continuous improvement, leading quality initiatives, and maintaining industry-leading standards?

Our client, a well-established global manufacturer based in Wrexham, is seeking a proactive and driven Quality Manager to join their team on a permanent basis. This is an excellent opportunity to play a key role in quality performance, customer satisfaction, supplier development, and compliance within a dynamic manufacturing environment.

As Quality Manager, you will be responsible for:

• Managing warranty claims, OKM issues, and returned parts, including root cause analysis, liability assessments, customer communication, and supplier follow-up.
• Leading and managing internal and external 8D investigations, ensuring corrective and preventative actions are effectively implemented.
• Acting as the primary contact for customers and suppliers on all quality-related matters, fostering strong relationships and driving continuous improvement.
• Conducting internal, product, and process audits in line with IATF 16949, ISO 9001, ISO 14001, and ISO 45001 standards.
• Supporting external audits and reducing non-conformances through robust quality systems and controls.
• Managing PPAP activities, sample approvals, product validation, seat requalification testing, and associated documentation.
• Maintaining calibration schedules, controlled documentation, and quality records to ensure compliance with both customer and regulatory requirements.
• Monitoring and reporting key quality metrics, including scrap, rework, warranty performance, OKM data, and KPI reporting.
• Driving continuous improvement initiatives and supporting the ongoing development of the Integrated Management System.

To be successful in this role, you will have:

• A degree in Engineering, Manufacturing, Quality Management, or a related technical discipline, or equivalent industry experience.
• Proven experience within a quality-focused role, ideally within the automotive manufacturing sector.
• Previous leadership or supervisory experience with responsibility for quality performance and improvement activities.
• Strong knowledge of automotive quality tools, processes, and standards.
• Experience conducting audits and managing quality management systems.
• Excellent communication and stakeholder management skills.
• Strong problem-solving and analytical abilities.
• Proficiency in Microsoft Office applications.
• Flexibility and willingness to travel when required.