Customer Services Advisor

Job Details

Job no: 565533

Work type: Part time, 20 hours per week

Site: Penzance

Categories: Retail Colleagues

Location: Cornwall

Salary: £11.05 - £12.91 per hour

Business Area: Retail

• Age 21+ £12.91 per hour
• Under 21 £ 11.05 per hour

You’re passionate about motoring and cycling, great with customers, and eager to learn car parts fitting or cycle repair. You’ll help customers with vehicles and bikes, delivering service standards while working in our car park and shop.

• 25% off most products in Halfords Retail stores and online
• Up to 50% discount on your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike coverage standard for all annual policies
• At least 25% colleague discount at Tredz
• Life Assurance
• Uniform
• Various discounts on groceries, shopping, holidays, insurance, and more
• Employee assistance programme – free, independent, confidential support and counselling 24/7
• Trade Price Bike Scheme – buy one bike per year at significant discounts
• Sharesave scheme – purchase shares at 20% discount
• Wagestream – access up to 30% of pay as you earn it
• Health Cash Plan – claim cash back towards healthcare costs

• Deliver excellent customer service, ideally in a retail sales environment
• Proactively help customers and understand their needs
• Work on a rota basis, including weekends

• Experience delivering great customer service in a retail setting
• Proactive approach to helping customers and understanding their needs
• Availability to work a rota, including weekends

• Knowledge and skills in car parts fitting and cycle repair
• Experience achieving sales targets

At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and welcome applications from all backgrounds, embracing diversity within our one Halfords family.