Assistant Retail Manager - ReUse Shop

Assistant ReUse Manager   Bryn Lane, Wrexham    35  37.5 hours per week

Join Nightingale House Hospice
Join Nightingale House Hospice and build a rewarding career as part of a dedicated, compassionate team, making a real difference every day.
Were looking for an Assistant ReUse Manager to support the running of our busy and unique retail operation, helping transform donated goods into vital income that supports the work of the Hospice.

The Role
Working closely with the ReUse Manager, you will play a key role in the day-to-day operation of the ReUse Shop.
You will support in driving sales, maintaining high retail standards, and delivering excellent customer service.  You will also supervise a team of sales assistants and volunteers, helping to create a positive and productive working environment while ensuring strong stock flow and effective merchandising.  This is a hands-on and varied role, ideal for someone with retail experience who enjoys working in a fast-paced environment and making a tangible impact.

Key Responsibilities
Support the delivery of sales and income targets   Provide excellent customer service and enhance the customer experience   Supervise and support sales assistants and volunteers   Assist with stock selection, pricing, merchandising, and display   Maintain high standards of shop presentation and organisation   Support stock flow from FCC partner sites   Ensure compliance with health & safety and retail standards   Carry out cash handling, EPOS transactions, and administration   Deputise for the ReUse Manager when required
About You
We are looking for someone who is:
Experienced in a retail environment  Confident supervising or supporting a team  Organised with strong attention to detail  Customer-focused with excellent communication skills  Flexible and able to work in a busy retail setting  Passionate about supporting charitable work and sustainability
In return Nightingale House offers:
A positive and friendly working environment   The opportunity to make a real difference   Excellent training and development opportunities for those that want them   Generous holiday allowance that increases with length of service   Employee Assistance Programme   Retail Discount Scheme   Staff Discount in Caffi Cwtch   Live Events Discount scheme

This post is subject to a DBS check, which will be taken into consideration when confirming any offer of employment. Nightingale House Hospice is committed to providing equal opportunities in employment.
Registered Charity No: 1035600 2