Key Account Manager

Global Operations Director - Executive at Listgrove Limited

Location:

United Kingdom

Job /64702

Salary:
Highly attractive – commensurate with experience

The Company:

Our client is a global leader in high-performance engineering polymers, supplying advanced material solutions to major OEMs and tier suppliers across automotive, industrial, electronics and consumer markets. With a strong reputation for technical excellence, innovation and customer partnership, the organisation delivers premium specialty materials that support light weighting, sustainability and next-generation product design. Their UK operation is well-established, highly respected, and offers an exciting environment for professionals looking to grow within a dynamic, technology-driven industry.

Primary purpose:

Achieve the agreed sales / account objectives as defined annually by the Sales Manager. Identify, develop and commercialise new business typically via multiplication of successful existing or newly developed applications at existing (and new) accounts.

• Define and execute the sales / account plans derived from the various product line strategies and to realise annual sales and account objectives.
• Execute negotiations about pricing and delivery within boundaries set by sales and product management. Responsible for quotations, contracts, complaint ownership and consignment contracts.
• Responsible for defining, developing and commercialising new projects, customers and applications within the UK strategy and the ambition of individual product lines.
• Responsible for leveraging and coordinating technical colleagues’ efforts for accounts and projects. Co‑ordinate all internal activities concerning the account to ensure a consistent approach in sales, support and development.
• Responsible for positioning new value propositions at target accounts for commercial development and for communicating value propositions to the market.
• Accountable for initiating development agreements with customers and responsible for communicating the business case to the Sales Director for approval.
• Responsible for adding and maintaining projects to internal tracking systems.
• Develop and maintain networks at adequate levels of the value chain and accounts organisation focusing on engineering, technology and sales.
• Responsible for internal communications and to the customer in new product development needs / requests / availability.
• Responsible for collecting market information and communicating current and emerging needs for existing and potential accounts within the region to drive new business development.
• Responsible for accurate sales forecasting.
• Responsible for monitoring credit limits as defined by the Credit Risk Manager and if needed, initiating a request for a higher (or lower) credit limit to the Credit Risk Manager.
• Ownership for handling communication to the customer regarding complaints and proposing settlements (including product returns) to be approved by the Sales Director.
• Accountable for communicating timely, accurate instructions to the accounts receivable administrator.
• Responsible for the timely communication of potential bad debts and for preparing and settling rebates after approval of the Sales Director.

• Ideally degree in a relevant technology and/or business related field
• Knowledge of the plastics/polymer raw material industry and markets, detailed know‑how of products, applications, competitive materials and competitors.
• Knowledge of sales processes
• Experience of finance, product management and additional understanding of technical service and application development.
• Excellent communication and social skills.

• Minimum of 5 years’ relevant B2B experience sales and business development.
• Knowledge of Polymer materials. Experience of polyamides is of particular interest.
• Analytical with good judgement, business sense and problem solving skills.
• Strong negotiator, able to identify customers’ needs, persuasive when presenting ideas.
• Team player and able to work independently.
• Creative with entrepreneurial experience.
• Relation builder with good social and networking skills.
• Structured worker with…