Technical Sales Administrator

An established engineering and technical services company in Solihull is seeking an Technical Sales Administrator to join their busy office team. You'll play a key role supporting sales operations, technical support, and procurement functions, helping to maintain quality standards and drive customer satisfaction. This is a great opportunity for someone with a technical or engineering background looking to develop their career in a dynamic environment.

Benefits:

• Salary:
  Up to £29,000 per annum
• 29 Days Holiday (Inclusive of Bank Holidays)
• Full-time, Permanent position
• Fully office based
• Hours:
  
  Monday to Thursday 08:30-17:00, Friday 08:30-15:45
• 45-minute lunch break
• Auto pension enrolment scheme
• Location:
  
  Solihull

Role & Responsibilities:

• Maintain ISO
  9001:2015 Quality Control Procedures and ensure compliance with health & safety and customer standards
• Manage and respond to customer compliance requests efficiently
• Use software packages (SAGE, Quotewerks) to handle stock control, procurement, and inventory management activities
• Handle customer enquiries and liaise directly with customers and suppliers to support sales and operations
• Conduct site visits as required to support customer relations and technical service delivery
• Prepare quotations and provide sales support including sales analysis and reporting
• Carry out general administration tasks related to operations and sales support

Required Skills & Experience:

• Experience in sales support, operations, or procurement environment
• Strong communication skills; confident in engaging with clients face-to-face and over the phone
• Proactive, self-starter with good initiative and problem-solving skills
• Technical or engineering support background preferred
• Proficient in MS Word, Excel, Outlook; experience with SAGE advantageous
• Ability to understand and interpret CAD drawings and technical materials
• Full driving licence for travel to customer sites

If you are interested in this opportunity, please apply now!

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