Sales Development Representative

About us

At GFS, we power eCommerce delivery through smart, tech‑driven logistics solutions. Our multi‑carrier platform gives businesses a simpler, more flexible way to ship, track, and manage parcels across the UK and worldwide. We’re proud to support a wide range of retailers, helping them reach more customers and deliver a seamless experience every time. As we continue to grow, we’re looking for motivated people who want to be part of a fast‑paced, customer‑focused business where their ideas and impact really matter.

As a Sales Development Representative, you will play a key role in supporting our New Business Sales Team by identifying, qualifying, and delivering high‑quality prospect data. You will plan and execute targeted prospecting campaigns, engage with potential customers, and help generate new business opportunities. This is a fast‑paced, target‑driven role suited to someone who is organised, proactive, and confident communicating with new prospects.

• Delivering qualified prospect data in line with agreed KPIs.
• Working closely with the sales team to plan and execute targeted prospecting campaigns.
• Engaging with prospective customers via phone and email to validate data and generate opportunities.
• Building and managing prospect lists using CRM and data mining tools.
• Coordinating and executing multiple campaigns, tracking performance and outcomes.
• Responding to inbound enquiries and booking appointments for the sales team.
• Maintaining accurate and up‑to‑date records within CRM systems.

• Experience with in the ecommerce or parcel delivery sector.
• Strong communication skills and confidence engaging new prospects.
• Good business awareness and ability to identify opportunities.
• Strong organisational skills with the ability to manage multiple campaigns.
• Proficient in Microsoft Office and comfortable using CRM systems.
• A proactive team player with a self‑motivated and target‑driven approach.
• Open‑minded, willing to learn, and keen to develop within a sales environment.
• Industry knowledge or experience in eCommerce is desirable.

• 25 days holiday (plus Bank Holidays)
• Birthday leave
• Pension and Life Assurance
• Range of employee awards
• Employee assistance programme to promote mental health wellbeing
• Enhanced maternity and paternity leave