Internal Account Executive

Reporting directly to the Sales Manager, you’ll take ownership of a diverse portfolio of existing, lapsed, and prospective accounts, playing a vital role in accelerating growth across the business. This is far more than a traditional internal sales role.

• Building, managing, and growing a portfolio of existing, lapsed, and prospective customer accounts
• Creating strong customer relationships through a proactive, consultative, and high-energy sales approach
• Delivering a premium, relationship-led service to key Gold accounts
• Driving sales growth across core product ranges through targeted account development and gap analysis
• Proactively sourcing and converting new business opportunities within designated regions
• Winning back lost and dormant accounts by rebuilding relationships and identifying fresh commercial opportunities
• Reviewing customer buying patterns, identifying lost product lines, and implementing solutions to regain spend
• Leading conversations around New Product Development (NPD), coordinating samples, securing listings, and gathering valuable customer feedback
• Supporting promotional and clearance activity while protecting margin and commercial objectives
• Staying ahead of market trends and competitor activity to provide valuable commercial insight to the wider business
• Maintaining accurate CRM records, pipeline updates, and customer intelligence to support strategic sales activity
• Becoming a product expert, confidently communicating technical benefits and customer-focused solutions

• A highly motivated professional with a passion for building relationships
• Confident, energetic, and persuasive communication skills with an engaging telephone manner
• Strong organisational skills with excellent attention to detail and CRM discipline
• The ability to multitask, prioritise workload, and thrive in a fast-moving environment
• A collaborative team player who brings energy, positivity, and initiative to the sales function
• Previous experience in internal sales, account management, or customer-focused sales roles
• Strong IT skills and confidence using CRM systems and Microsoft Office