Business Development Manager - Wales

Grant Westfield Limited, the company behind the UK’s leading bathroom wall panel brand Multipanel, has an exciting opportunity for a Business Development Manager to join our Sales team in Wales (Area
7) across postcodes LL, CH, SY, SA, LD, HR, CF and NP.

Managing the sales in this area, you will develop business with an existing client base, ensuring focus is on those customer outlets that are delivering or can deliver higher levels of sales.

Additionally, you will be responsible for building and maintaining key customer relationships, identifying business opportunities, negotiating, and closing business deals whilst maintaining extensive knowledge of our current market conditions.

• New Business Development
• Develop new customers by growing, maintaining, and leveraging your network.
• Identify key contacts, and the decision makers within the customer organisation.
• Research and build relationships with existing clients.
• Participate in pricing solutions/service.
• Handle objections by clarifying, emphasising agreements and working through differences to a positive conclusion.
• Client Retention
• Present new products and services and enhance existing relationships.
• Work with technical staff and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external client debriefs.
• Business Development Planning
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
• Use knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
• Management and Research
• Submit weekly progress reports and ensure data is accurate.
• Forecast and meet sales targets.
• Track and record activity on accounts and help to close deals to meet your targets.

• Experience in a field sales role is essential.
• Full UK driving license.
• Experience of working within the manufacturing sector and knowledge of our product would be advantageous.
• Excellent communication skills and an ability to work well in a team.
• Flexibility and the ability to respond effectively to changing circumstances, adjusting priorities when necessary.
• Excellent organisational skills and the ability to manage your own workload.
• A good problem solver with the ability to analyse and recommend suitable solutions.
• Actively looks for ways to identify market demands and meet the customers’ needs.
• Continuously monitors delivery to make sure the customer receives an excellent service.
• Treats all clients with respect and cultural awareness.
• Accepts responsibility for mistakes, apologises, and makes suitable and timely amendments.
• Takes pride in delivering a high-quality product or service.

• Present and discuss views effectively, through formal, informal, written and spoken communication, adjusting style to suit the audience.
• Actively listens to co-workers and customers to gain a better understanding of their concerns and needs.
• Spells and uses punctuation correctly; uses proper grammar; uses an appropriate business writing style.
• Keeps other members of the team accurately informed and up to date.

• Demonstrates willingness to change ideas or perceptions based on new information or contrary evidence.
• Open to new ideas and listens to other people’s points of view.
• Responds effectively to changing circumstances.
• Adjusts tasks and priorities when necessary.
• Constantly seeks ways to improve processes, products, or services.
• Seeks out/engages in continuous learning opportunities that develop self and expands organisational intellectual capital.
• Uses feedback from co-workers and clients to continuously improve service

• Helps when seeing others being overwhelmed with work or unable to solve a problem.
• Is friendly, approachable, and cooperative.
• Shares knowledge, ideas, and concerns with other members of a team and across a wider organisational network.
• Admits to mistakes instead of blaming others.
• Respects cultural differences and differences in opinions.

• Focuses on long term solutions.
• Deals objectively with conflict.
• Supports team members in difficult situations.
• Treats all team members equally.
• Clearly…