ISMS Specialist | Information Security Management System Specialist

ISMS Specialist | Information Security Management System Specialist

Join to apply for the ISMS Specialist | Information Security Management System Specialist role at Pinnacle Pet UK

Location: UK Remote-First (with occasional travel to London)

At Pinnacle Pet Group, we’re on a mission to provide the best pet insurance in the world. We’re a team that balances hard work and high standards with a fun, supportive culture. We believe in doing things differently, and that includes how we protect our data.

We’re looking for an ISMS Specialist who is passionate about security framework excellence but prefers a human, collaborative approach over rigid red tape.

You won't just be "checking boxes." You’ll be the architect and guardian of our Information Security Management System (ISMS). Working closely with teams across the business, you’ll ensure our security posture remains world-class as we scale.

From managing ISO 27001 compliance to leading risk assessments and driving security awareness, your work will directly protect millions of pets and their owners.

• Modern Way of Working:
  We are "remote-first." You’ll have the autonomy to work where you’re most productive, with occasional trips to London to brainstorm with the team.
• Real Balance:
  We talk the talk and walk the walk on work-life balance. We want you energized, not burned out.
• Meaningful Projects:
  You’ll play a key role in exciting international growth projects and digital transformations.
• A Supportive Pack:
  You’ll join a collaborative team that values your expertise and has your back. No egos just people striving for the best.

• Expertise:
  Solid experience managing and maturing an ISMS (ideally aligned with ISO 27001).
• Communication:
  The ability to translate complex security requirements into clear, actionable advice for non-technical colleagues.
• Mindset: A proactive, problem-solving attitude. You’re someone who looks for "how we can" rather than "why we can't."
• Drive: A desire to make a tangible impact in a fast-paced, evolving Fin Tech environment.

Ready to help us lead the way in pet health and security? We offer a competitive salary and a culture where your voice actually matters. If you're a security pro who thrives in a positive, energetic environment, we’d love to meet you.

We recognise that your hard work shouldn’t come without its perks, so here’s a list of some of the things you can expect to get from us:

• 25 days annual leave plus bank holidays and we give you your birthday off
• Fully paid day off for charity work
• 95% of our employee’s own pets, we’re able to provide up to 50% off insurance along with free access to our Vet consultation app JOII
• We believe looking after employees’ health is important, so we offer discount on gym membership, access to a Wellbeing hub
• We like to celebrate success and recognise excellent employee performance; we will donate £3k to the charity of our employee of the quarter’s choice
• Most importantly, you’ll be working within a courageous, passionate and kind-hearted team

We are the Pinnacle Pet Group (PPG) - a pan European fully integrated pet insurance and health services platform operating in several markets across Europe including the UK, France, Netherlands, Belgium and Germany. Our sister group Independence Pet Group (IPG) operates in North America (USA and Canada).

We are one of Europe’s largest pet insurance and services organisations, with over 1400 colleagues supporting over 2 million pets in 8 countries.

At PPG, we are on a mission to strengthen the unique bond between you and your pet, through our innovative products and services.

We're guided by our values of Performance, Exploration, Togetherness and Sustainability and as pet owners, many of us at PPG feel a personal connection with our mission.

We take pride in the contribution we each make in delivering an ecosystem that will change the future of pet insurance and healthcare services for the benefit of our customers and their pets.

As an FCA regulated business, we require successful applicants to clear our pre-employment screening process which includes a credit check and references checks. Under the latest UK Right to Work regulations, we will require successful applicants to evidence their right to work in the UK, either in person, online, or digitally via a third party subject to circumstances.

• Mid-Senior level

• Full-time

• Information Technology

• Insurance