Relief Retail Security Officer

Job Introduction

Relief Retail Security officer - Carlisle Support Services working in partnership with Tesco.

• Competitive hourly rate of pay – paid monthly
• Access to Company Pension Scheme after qualifying period
• Health and Wellbeing Plans
• Stream – financial flexibility and instant access to earned and authorised wages
• Full induction, ongoing training, and career development
• Quality kit and uniform, everything you need to perform your role effectively
• Funded SIA top‑up training
• Employee Assistance Program
• Refer a Friend Scheme

Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. We provide full training and all support to help you succeed.

As a relief officer you will cover holidays and sickness across various locations. You tell us where and when you can work, and we will provide the hours that suit best. Our usual shift times are 6am‑3pm, 3pm‑10pm/11pm, with some sites having midnight finishes. The role includes varying hours but can be used as a full‑time role (greater flexibility around travel and working hours needed) or to supplement your main income.

Location:

Wrexham (own vehicle preferred to allow greater flexibility in areas to cover).

Hours:

Varying hours covering shifts that include 6am‑3pm, 3pm‑11pm/midnight.

Pay: £14.65 per hour.

• Ensure colleague safety, providing a sense of assurance for all.
• Provide a smart, visible, proactive, and engaging security presence and deterrent.
• Effective conflict management, always taking control of incidents.
• Control access and egress, conducting security patrols to deter crime.
• Engage proactively and professionally with the public.
• Be aware of hazards and incidents, and respond appropriately.
• Provide guidance, information, and direct customers as a first point of contact.
• Manage and follow safety and security processes and procedures.
• Work as part of a team, building strong working relationships.

• At least 18 years old – legal requirement to work in a front‑line licensable activity.
• SIA Guarding or Door Supervision licence.
• 5 years checkable work and address history.
• Reliable, punctual, flexible, and smart in appearance.
• Friendly, approachable, and always professional.
• Enthusiastic and motivated to do a great job.
• Ideally some experience within a Security environment or a customer‑facing role.
• Able to interact with clients and customers in a positive manner.
• Experience working within a Security environment and as part of a team.
• Effective people skills, able to interact with clients and customers positively.
• Successful candidates must provide original documentation for detailed screening and vetting processes (passport, driving licence, utility bill dated within the last 3 months, HMRC letter, original bank statement, original payslip, birth certificate, valid share code).

Join a growing market‑leading brand of support services to work with the UK’s largest brands such as Jaguar Land Rover, Tesco, BBC Studio Works, and many more. Carlisle currently employs over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.

Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations, people will be judged solely on merit or ability.