Family Support Worker

Family Support Worker (Prevention and Social Care Support – Waking Hours Team)

The Children’s Social Care Department seeks to appoint a professional, committed, and caring person within its prevention services for families in Wrexham. The Family Support Worker will undertake all aspects of family support services across the child care teams, working directly with children, young people and families to promote positive parenting, independence, healthy relationships and to keep children safe.

• Relevant qualifications: QCF or NVQ3 in Health and Social Care (Child Care) or other relevant child care qualifications.
• Or ability and commitment to achieve QCF Level 3 within a set timescale.

• Provide family support services across child care teams.
• Work directly with children, young people and families to promote positive parenting, independence, healthy relationships and ensure child safety.

Prevention and Social Care Support Waking Hours Team – between 7am and 10pm, 5 days per week, 37 hours per week.

• Membership in the Local Government Pension Scheme
• Flexible working arrangements
• Generous annual leave up to 32 days
• Family-friendly policies supporting caring and family commitments
• Work‑life balance and flexi time (dependent on role)
• Access to Wrexham Reward Scheme with discounts off leading retailers nationally and locally
• Health and wellbeing resources

• Healthy & Wellbeing Champions
• Employee assistance programme with advice on staying healthy financially, mentally or physically:
  • Counselling (available 24/7, 365 days a year)
  • In‑the‑moment emotional support (available 24/7, 365 days a year)
  • Option to set health‑boosting goals with small, sustainable lifestyle changes
  • Connect health apps to track physical health and meet progress goals
  • Blogs, videos, recipes and more resources providing inspiration and motivation
  • Identify risks of developing leading lifestyle‑related diseases with mental health and financial scores
  • Legal, financial and consumer advice
• Health and wellbeing events and campaigns throughout the year (e.g., November Health Day, Time to Talk Day, Mental Health Awareness Week, Sun Awareness Week, Menopause Week, Financial Health Week)
• Menopause Café and guidance
• Unpaid Carer Café and guidance

The Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age, and is committed to developing its bilingual workforce. The Council is a Disability Confident and Veterans Employer providing guaranteed interviews where essential qualifications are met.