Relief EDT Support Workers

Wrexham County Borough Council (WCBC) are currently looking to recruit casual Emergency Duty Team (EDT) support workers to work alongside Social Workers to enable us to continue to provide a good quality service that meets the needs of children, young people, families etc. This role is diverse but primarily involves children and young people who have come into the care of the local authority in an emergency and require supporting until the next working day when day services will take responsibility for them.

Other roles include providing support to parents, carers, children and young people to help them maintain positive relationships and remain together as a family unit.

Ideally a qualification in a related discipline would be preferable (or working towards a qualification such as QCF L3, Social Work, Nursing) together with some experience. However we equally value applicants who can demonstrate experience working with children and young people who may not initially possess a related qualification as described.

EDT is a regional statutory service, managed by WCBC, and covers Wrexham, Flintshire and Denbighshire. We deal with situations that involve people in crisis and where the situation needs to be dealt with immediately. Support workers will be on a standby rota where they will receive payment of 2.5hrs (20:30- 08:30 weekday/weekend nights and 08:30-20:30 weekend/BH days) and an hourly rate if they are called out to carry out a piece of work (over 2.5 hours in duration) within that 12 hour period.

Because the role is casual you are able to choose the shifts (subject to availability) that fit in with any other work/family/study commitments you may have. Driving licence is essential as you will potentially be required to travel across 3 local Authorities.

• Qualification in a related discipline such as QCF L3, Social Work, Nursing, or working towards one.
• Experience working with children and young people, especially those in crisis or emergency care.
• Ability to work independently, make quick decisions, and maintain professionalism during stressful situations.
• A valid driving licence and willingness to travel across Wrexham, Flintshire and Denbighshire.

• Membership in the Local Government Pension Scheme
• Flexible working arrangements
• Generous annual leave up to 32 days
• Family-friendly policies supporting caring and family commitments
• Work‑life balance and flexi time (dependent on role)
• Access to Wrexham Reward Scheme with discounts off leading retailers nationally and locally
• Health & well‑being resources, for example:
  • Healthy & Wellbeing Champions
  • Employee assistance programme with advice on staying healthy financially, mentally or physically
    • Counselling (available 24/7, 365 days a year)
    • In-the-moment emotional support (available 24/7, 365 days a year)
    • Option to set health‑boosting goals with small, sustainable lifestyle changes
    • Connect health apps to track physical health and meet progress goals
    • Blogs, videos, recipes and more resources providing inspiration and motivation
    • Identify risks of developing leading lifestyle-related diseases with mental health and financial scores
    • Legal, financial and consumer advice
  • Health and wellbeing events and campaigns throughout the year (e.g., November Health Day, Time to Talk Day, Mental Health Awareness Week, Sun Awareness Week, Menopause Week, Financial Health Week)
  • Menopause Café and guidance
  • Unpaid Carer Café and guidance

Wrexham Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age.