Approved Mental Health Professional

Overview

The North East Wales Emergency Duty team is the first point of contact for people in crisis who require intervention and support of social services outside normal office hours. Sessional Approved Mental Health Professionals and Sessional Experienced Social Workers undertake and coordinate crisis interventions, ensuring the best outcome for children and adults until daytime colleagues can take over.

The team works closely with other agencies such as the Police, A&E, North Wales Ambulance Service and GP’s, and takes referrals directly from service users and carers. Team members cover all areas and service user groups, including children and adults at risk, foster placement breakdowns, vulnerable adults in police custody, people experiencing crisis in their mental health, and older people who require services to keep them well and safe.

The shift pattern offers flexibility, with staff covering the busiest times and less busy times.

• Provide crisis intervention and support to service users and carers.
• Coordinate care and liaise with other agencies such as Police, A&E, Ambulance Service and GP’s.
• Work with daytime colleagues to ensure continuity of care.
• Log and report interventions according to service protocols.
• Respond to referrals directly from service users and carers.

• A sessional Approved Mental Health Professional, or comparable certification.
• Desirable: experience in child and family services.
• Ability to work creatively and imaginatively in problem solving.
• Enthusiastic, confident and able to work across rural and urban settings.
• Commitment to robust support from colleagues and managers.

• Membership in the Local Government Pension Scheme
• Flexible working arrangements
• Generous annual leave up to 32 days
• Family‑friendly policies supporting caring and family commitments
• Work‑life balance and flexi‑time (dependent on role)
• Access to Wrexham Reward Scheme with discounts off leading retailers nationally and locally
• Health and well‑being resources, including:
• Healthy and Wellbeing Champions
• Employee assistance programme with 24/7 support, emotional support, health‑boosting goal setting, health apps, blogs, videos, recipes, risk identification, legal, financial and consumer advice
• Health and wellbeing events and campaigns throughout the year (e.g., Health Day, Mental Health Awareness Week, Menopause Week, Financial Health Week)
• Menopause Café and guidance
• Unpaid Carer Café and guidance

The Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age. The Council is committed to developing its bilingual workforce and welcomes applications from candidates who demonstrate their capability to work in both English and Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. As a Disability Confident Employer, the council ensures accessible recruitment and support for disabled employees, including guaranteed interviews where essential person specification items are met.

Veterans will receive guaranteed interviews under the Armed Forces Covenant where eligibility criteria are met.