Social Care Assessor

Adults SPOA is the first point of contact for citizens with Wrexham Adult Social Care.

About the team:

The Adult Single Point of Access (SPOA)’s core function is to ensure that citizens are at the center of conversations and decisions. Focusing on the individuals’ strengths to support and maintain independence,improving connections between people and their communities, and ensuing speedy responses to people’s careand support needs.

The team will capture people’s views and wishes, ensuing a good quality 'What Matters' conversation takes place, which focuses on helping Wrexham residents achieve positive outcomes to maintain impendence. Staff within SPOA are responsible for determining whether citizens would benefit from information, advice and assistance (IAA) as defined by the SSWBA 2014, or a referral on to a Social Work team for a specialist assessment.

In all cases, SPOA’s aim is to help find the right support at the right time, preventing progression to formal statutory services and provide rapid responses to de-escalate need.

Through the provision of high-quality timely information for all Adults who contact us, we will offer support at the‘front door’ by directing referrals to the appropriate service, gathering key information in order to establish ‘What Matters’ to the person, their situation and their well-being. Where possible, Adults SPOA seeks solutions which are with incommunities or other local and family networks, working closely with the now established well-being hub based in Crown Buildings and other community support venues in this regard.

About the role:

The key aim of the Social Care Assessor in Adults SPOA is to maximise the independence and safety of the citizens of Wrexham who have care and support needs. The post holder will do this by undertaking 'What Matters' assessments with citizens using the Department’s procedures and where required will undertake separate assessments of the needs of the person’s carer(s). The post holder will work with people to promote wellbeing, maximise assets, plan creatively and reduce dependency on long term service provision.

This will include the provision of information and advice, supporting people to access universal community resources, prescribing community equipment and adaptations, and accessing statutory care and support services as required.

The post holder will work as part of a team, alongside other Social Care Assessors and a range of other professionals, from within and outside the department.

Working in a changing environment, the post holder will assist the Department in meeting its responsibility to implement the Social Services and Wellbeing Wales Act (2014) and achieving the aim of closer working relationships with Health and other partners to deliver improved outcomes for citizens of Wrexham.

The post holder will work as part of a team, alongside other Social Care Assessors and a range of other professionals, from within and outside the department.

Working in a changing environment, the post holder will assist the Department in meeting its responsibility to implement the Social Services and Wellbeing Wales Act (2014) and achieving the aim of closer working relationships with Health and other partners to deliver improved outcomes for citizens of Wrexham.

The post holder will record all information on the appropriate departmental systems ensuring all records are accurate and up to date and adhere to departmental policies, procedures and timescales.

• Grymuso

The County Borough of Wrexham, located in North East Wales, is proud of its Welsh heritage and cultural identity. Over the years it has grown to reflect a population that is multi-religious and multi-ethnic and complements the diversity of our communities.

Centred on the…