Forward Deployed Engineer - Strategist

About Eleven Labs

Eleven Labs is a research and product company defining the frontier of audio AI. Millions of people use our technology to read articles, voice over videos, and restore voices lost to disability. Leading developers and enterprises worldwide use Eleven Labs to build intelligent agents for support, sales, and education.

We launched in January 2023 with the first AI model to cross the threshold of human-like speech. Our mission is to build the most important audio AI platform in the world, solve AI audio intelligence, and make information accessible in any voice, language, or sound. Our core offerings are our Creative Platform and the Agents Platform, powered by proprietary Text to Speech, Speech to Text, and conversational AI models.

We are just getting started. If you want to work hard and create lasting impact, we would like to hear from you.

• High-velocity:
  Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• Impact not job titles:
  We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
• AI first:
  We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
• Excellence everywhere:
  Everything we do should match the quality of our AI models.
• Global team:
  We prioritize your talent, not your location.

• Innovative culture:
  You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
• Growth paths:
  Joining Eleven Labs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
• Learning & development:
  Eleven Labs proactively supports professional development through an annual discretionary stipend.
• Social travel:
  We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
• Annual company offsite:
  Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
• Co-working:
  If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

As a Forward Deployed Engineer Strategist, you’ll work as part of a driven and creative team of Engineers, Product Designers, and other Strategists to deploy our voice AI technology against the most challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the data means, what the product needs, what users are motivated by, and where the impact could be.

No two days are the same, but as a FDE Strategist you can expect to:

• Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points.
• Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions.
• Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations.
• Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness.
• Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.
• Collaborate with our Research and Product teams to incorporate field insights into Eleven Labs' software products and AI models.
• Build and deliver compelling demos of our voice and audio AI technology to new and existing customers.
• Scope out potential applications in new industries and expand our AI solutions across different sectors globally.
• Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions.
• Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of Eleven Labs' technologies.

• Experience working with customers in a technical capacity. It's ok if you only worked with customers in student clubs or…