Unit Secretary - 5th Floor Med​/Surg

Department: 5th Floor - Med/Surg

Location: Henry Ford Hospital - 2333 Biddle Ave, Wyandotte, MI 48192

Schedule: Full-Time (3x12 Hour Shifts/Week)

Shift: Days 7:00am - 7:30pm

Our 44-bed Medical Surgical Unit provides compassionate, patient-centered care for individuals across the lifespan. Sixteen of our beds can accommodate patients requiring cardiac monitoring, while others care for surgical patients who need inpatient observation and recovery support. We are also the preferred hospice unit, providing comfort and dignity to patients and families during end-of-life care, with Palliative and Hospice Care as essential resources.

The Unit Secretary is responsible for all clerical and reception duties associated with the unit to which they are assigned. The Unit Secretary is responsible for many tasks and responsibilities that are detailed in the attached task list. The top priorities for all Unit Secretaries are:

• Customer Service
• Answer phones and facilitate communication between the nursing unit and callers.
• Respond to call lights.
• Clerical processing of new admissions including creating patient charts, other duties defined by unit (i.e. MyChart enrollment).
• Scheduling of post-discharge appointment with patient following the established business unit process.
• During downtime, process and back-enter non-medication orders placed during downtime. Maintain downtime paper forms.
• Perform monthly maintenance of BCA, printer and unit report.
• Notify appropriate resources for maintenance, track all requests and statuses for unit clinical, telecommunication (phone system) and computer equipment.
• Contact consultative services per business unit process.
• Process patient information after discharge, including disposition in electronic health record (EHR) and breakdown of patient chart.
• Assist with coordination of interpreter services after collaboration with nursing staff.
• Perform cleaning of unit clinical, telecommunication (phone system) and computer equipment during each shift. Reboot computer equipment if needed.
• Perform tasks related to emergency response activities.
• Perform purposeful rounding according to unit standards.

• High school diploma or G.E.D. equivalent.
• One year in a healthcare setting such as medical office, hospital or laboratory required.
• Previous experience as a unit secretary preferred.

• Organization:
  Henry Ford Wyandotte Hospital
• Department: 5th Floor
  -WH
• Shift: Day Job
• Union Code:
  Not Applicable