Community Team Manager

An exciting opportunity for a Community Team Manager has arisen with the South Norfolk Adult Community Mental Health Team, based at Gateway House. The team is supported by two Community Team Managers so you will work closely with another Community Team Manger.

We are seeking an enthusiastic and dynamic individual to join our team. This role provides operational leadership to a multidisciplinary Community Mental Health Team, ensuring the delivery of safe, effective and recovery-focused care for adults with complex mental health needs. The post holder is responsible for team performance, workforce management, clinical governance, patient flow, risk management and service improvement, working collaboratively with internal and external partners to achieve positive outcomes for service users and carers.

They will promote high standards of quality, staff wellbeing and continuous improvement in line with organisational objectives and professional standards.

The successful candidate will be expected to provide visible, compassionate and effective leadership for the South Norfolk Adult Community Mental Health Team, maintaining a strong presence across the service and fostering a positive culture of engagement, accountability and continuous improvement.

You will lead and manage the day-to-day operational delivery of the Community Mental Health Team, ensuring the provision of safe, effective and recovery-focused care. Support, supervise and develop a multidisciplinary workforce, promoting staff wellbeing, professional development and high-quality clinical practice.

You will ensure appropriate caseload management, workload allocation, capacity planning and workforce deployment to meet service demand safely and effectively.

You will maintain robust clinical governance processes, including risk management, safeguarding, incident reporting, quality assurance and compliance with organisational policies.

You will work collaboratively with service users, carers, primary care, acute services, social care and voluntary sector partners to deliver integrated, person-centred care.

You will lead service improvement and transformation initiatives, supporting the implementation of best practice and innovation across the team.

You will act as a professional role model and ambassador for the organisation's values, promoting equality, inclusion, learning and high standards of patient care.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

For further details / informal visits contact:
Name:
Sue Ferguson

Job title:

Operational Manager Email address:  Telephone number: