Study - Box Office Attendant, Fine Arts Outreach

Position: Work Study - Box Office Attendant, Fine Arts Outreach
Location: Fort Laramie

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JOB TITLE

Box Office Attendant - Work Study

DEPARTMENT INFORMATION

The Box Office in the Buchanan Center for the Performing Arts is the first contact point for students, faculty, staff, and patrons who have questions about performing art events. The Box Office provides ticketing services and event information for all Buchanan Center Special Events, Music and Theatre & Dance performances as well as other University/outside entities.

Job Location

Buchanan Center for Performing Arts

Pay rate or range

$11/hr

JOB PURPOSE

Provide ticketing and event information in person, over the phone, and online for all Buchanan Center performances. Help support all functions of the Box Office.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Process ticket orders with the Tix ticketing software
• Answer phone calls for ticket purchases and performance information
• Operate under PCI compliance rules and procedures for credit card transactions
• Count back change under Box Office cash handling procedures
• Maintain a professional and courteous demeanor with all patrons
• Other duties as assigned

MINIMUM QUALIFICATIONS

Education:

High school diploma or GED

Experience:

N/A

Must be eligible, have received and accepted work study award through Student Financial Aid for the applicable semester and/or academic year.

DESIRED QUALIFICATIONS

• Prior experience in a customer service or box office role
• Prior cash handling experience

EDUCATIONAL BENEFITS APPLICABLE TO CAREERS

• Customer service experience
• Experience with the operations of performing arts

REQUIRED APPLICATION MATERIALS

Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application:

• Cover letter
• Resume or C.V.

WORK LOCATION

On-campus:
This position provides vital support to campus customers, and the successful candidate must be available to work on campus.

HIRING STATEMENT/EEO

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at  or email jobapps.

ABOUT LARAMIE

The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state‑of‑the‑art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website.

Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado’s Front Range and the metropolitan Denver area. Laramie’s beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit (Use the "Apply for this Job" box below)..

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