Lead - Product Manager - Technical

_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._

Lead
- Product Manager
- Technical

Who is Mastercard?

Mastercard is a global technology company in the payments industry, building digital platforms that securely power commerce at global scale. Our technology enables innovation across financial services, data, AI, and digital experiences, while maintaining the highest standards of reliability, security, and trust.

Business & Market Insights (B&MI) is Mastercard's data, analytics, and intelligence organization, responsible for transforming vast global data assets into actionable insights and decision-support products for customers across industries. B&MI builds platforms and products that move beyond static analytics, embedding AI, advanced modelling, and increasingly agentic systems directly into customer workflows. Product, engineering, and data teams work together to deliver secure, governed, production-ready intelligence solutions that drive measurable business outcomes.

We are looking for a Lead Product Manager
- Technical within our Advisors & Transformation group to partner closely with business, product, AI, data, and engineering partners to elaborate technical requirements that meet product business requirements and align with Mastercard technology standards. The PM-T will build a strong knowledge of the Advisors & Transformation group and the work that they do to help accelerate the transformation of consulting through AI and technology.

This is a highly collaborative role that will require close partnership with enterprise and services teams including enterprise AI, data governance, corporate security, compliance, sourcing, and consulting business teams. Success will be, been part of team building shared capabilities into scalable, day-to-day productivity and commercialization solutions supporting thousands of advisors and consultants.

• Perform Analysis of existing work flows for various projects in the advisory & consultancy space.
• Close partnership with key stakeholders, understanding the business asks and translating that into technical requirements for development teams
• Clear communication of technical requirements to the development team and development concerns to business stakeholders. The PM-T speaks the language of software development and product management.
• Ensure correct requirements are defined to help integrate large language models, AI services, agent frameworks, workflow engines, knowledge bases, and orchestration platforms.
• Identify key dependencies and knock-on impacts of new development work.
• Collaborate with development staff on software designs.
• Act as a technical consultant for Business Owners during implementation of new products/services.
• Lead review sessions of technical requirements.
• Help lead AI Adoption across the group with tools like Claude, CoPilot, Co Work

• 5+ years in a similar role.
• Experience managing products, programs, or technology services.
• Ability to align customer needs with product roadmaps.
• Skilled at defining objectives, success metrics, and business outcomes.
• Experience translating customer use cases into prioritized, testable backlogs.
• Analyze ambiguous business challenges, collaborate with stakeholders to define…