Business Office Manager

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Wyoming Woods is a Cardinal Senior Living Assisted Living facility located at 2600 Waldon Woods Dr SW, Wyoming, MI 49519.

• The opportunity to work with a great team of professionals to ensure our residents’ needs are met in a quality and safe environment.
• An environment where you can grow, learn and take your skill set to the next level!

• Salary—We offer competitive wages with a yearly performance merit program. When members of our team go above and beyond, we like to recognize their performance.
• Benefits—We offer a competitive benefits program to include:
  • Weekly Pay
  • Medical, Dental and Vision plans for you and your family
  • Voluntary Benefits including Life Insurance, Short Term Disability Insurance, etc.
  • Paid Time Off
  • Paid Holidays
  • 401(k) with Company Match

• Create and send invoices for residents’ rent at the end of every month.
• Collecting payments and completing deposits.
• Working within Electronic Medical Record system to log residents rent/payments and other documentation.
• Completes tasks assigned by Cardinal Senior Living Corporate Accounting Department.
• Performs AR/AP for all departments.
• Communicate with families regarding invoices, past due payments, etc.
• Issuing refunds for residents.
• Maintain and audit resident petty cash.
• Answers incoming phone calls to the building and transfers calls appropriately in the absence of the receptionist.
• Order supplies for departments as assigned by Executive Director.
• Develop recruiting strategies to ensure a pipeline of candidates for all positions.
• Ensure that our employees are qualified to fulfill their roles.
• Conduct criminal history checks and any other required prescreening for internal and contracted staff.
• Responsible for maintaining all employee records, including employee medical records.
• Responsible for ensuring all employees have had TB screening per state regulations.
• Conduct new hire orientation for all newly hired employees and ensure all required info per state regulations are included.
• Ensure all employees complete required trainings per Cardinal policies and state regulations.
• Work with Executive Director and Regional Human Resources to manage risk of employee relation issues.
• Confidentially handle employee concerns and issues.
• Ensure that documentation is factual and accurate; ensure employee files are maintained to standards.
• Benefit administration.
• Assists department heads with payroll issues.
• Ensure that all work injuries are reported to the worker’s compensation carrier in a timely manner.
• Assists Executive Director with required employee training and employee training compliance.
• Provides guidance to department heads with hiring, retention, and disciplinary process of employees.
• Assisting the HR Team at all facilities.
• Other duties as assigned by Executive Director, Regional Accounting Manager, or HR Director.

• High School Diploma or equivalent required.
• Associates in business administration or related degree preferred.
• Experience with Microsoft Office software including Excel, Outlook, Word, PowerPoint, and Teams.
• Billing experience including AP/AR.
• Previous experience with recruiting and/or HR administrative functions highly preferred.
• Previous experience working in a senior living environment or long-term care environment highly preferred.
• Valid Driver’s License.
• Ability to communicate in English, both verbally and in writing, in a clear and concise manner.
• Bilingual in English and Spanish is a plus.
• The ability to lift, bend, stoop, push, pull or transport residents, supplies or furniture up to 50 pounds; may ask for assistance if needed.

It is the philosophy of Cardinal Senior Living to provide a home-like atmosphere for residents; one that fosters wellness of the body, mind, and spirit. We believe that a caring, positive attitude in combination with encouragement in personal independence enhances the self-esteem of our residents. An emphasis on creating a “family” atmosphere provides a foundation for living life to its fullest.

All staff are expected to execute the Cardinal mission of care, compassion, dignity, and safety.

Cardinal Senior Living team member values are having a servant’s heart, integrity, teamwork, and excellence.

Cardinal Senior Living is an Equal Employment Opportunity employer.