Pre-Arrival Associate; Scheduling - MRI

Job in Wyoming, Kent County, Michigan, 49519, USA

Listing for: University of Michigan Health-West

Full Time, Part Time position
Listed on 2026-01-14

Job specializations:

Healthcare
Healthcare Administration, Medical Office, Medical Receptionist, Medical Billing and Coding

Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR

Position: Pre-Arrival Associate (Scheduling) - MRI * Days - 36hrs/wk

Pre-Arrival Associate (Scheduling) - MRI
* Days - 36hrs/wk

Shift: Days; FTE status: 0.9;
On-call:
No;
Weekends:
Yes

Under the direct supervision of the Patient Access Manager, the scheduling associate is responsible for the scheduling of outpatient procedures by obtaining demographic, financial, and insurance information from patients and/or their representatives.

Requirements

High School diploma, GED, or equivalent required.

College

Education:

1-2 years preferred.

Certified Healthcare Associate Certification (CHAA) preferred.

2-3 years prior experience in Hospital, Medical Registration/Billing experience required or equivalent medical schooling.

Medical Terminology preferred.

Knowledge of CPT-4 and ICD-9/10 recommended.

Coding certification preferred.

Epic certification a plus.

Essential Functions and Responsibilities

Responsible to obtain complete and accurate patient demographic, financial and insurance information.

Perform scheduling functions in Epic.

Responsible to schedule all appointments in accordance with departmental schedules.

Responsible to validate all components of the written order as outlined in the written order policy.

Collect patient co-pays, deductibles, and any outstanding balance accounts.

Responsible to complete a financial screen for self-pay accounts.

Ability to flex schedule to meet the demands of the department.

Maintain or exceed current department goals.

Completes Epic work queues daily.

Completes accounts in AHIQA daily.

Other duties as assigned.

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