Employee Relations Specialist - Stores

The
** Employee Relations Specialist for Stores
** provides professional level human resources support to Gordon Food Service Stores teams. Builds strong relationships with Store leadership to ensure proper handling of personnel issues, cultural development, and adherence to policies and procedures per legal considerations.  Assists in the development and implementation of innovative human resources programs and related training.
*
* What you will do:

**** HR Business Partner
*** Serves as business partner between various HR Shared Services and stores.  Understands the business.
* Manages the roll out of human resource related policies and programs.
* Gathers, analyzes, and interprets employee data to identify trends and improvement and  training opportunities.
* Participates on project teams.
* Understands and promotes the GFS culture in the stores.
* Understands and promotes the GFS Diversity, Equity and Inclusion Vision and Guiding Principles.
* Interfaces with the legal department when necessary and interacts with federal, state and local agencies.
* Responds to general HR questions, directing to appropriate resources as needed.
** Performance Management and Employee Relations
*** Manages, educates and supports leadership on the Performance Management process, understands and leverages the talent management system, coaches employees and managers on employee relations performance, practice or policy issues, promotes the open door policy.
* Collaborates with leaders on corrective action processes and appropriate action decisions.
* Responds to, investigates and determines course of action for complaints from GFS employees or others in regards to Gordon Food Service Store.
* Partners with asset protection and other departments on investigations and terminations.
** Compliance
* ** Supports talent acquisition compliance, educating leaders on requirements, monitoring compliance and facilitating correction.
* Supports Affirmative Action Planning compliance.
* Partners with stores to ensure compliance with all regulatory, state or federal requirements, ie Wage & Hour, EEOC, FLSA, FMLA, etc.
** Talent Acquisition and Onboarding
*** Collaborates with business on workforce planning.
* Leads sourcing and recruiting activities for new stores and remodels.
* Partners with Talent Acquisition team to support stores struggling with sourcing or TA processes.
* Supports Diversity, Equity and Inclusion initiatives related to the recruiting function and Affirmative Action.
** Learning and Development
*** Deliver HR related training.
* Utilizes the learning system to manage learning and development activities.
* Educates and assists leaders on Leadership Development initiatives.
** Compensation and Benefits
*** Understands GFS compensation practices and policies and ensures leaders understand how to properly implement.
* Assists with process for regular compensation changes.
* Plans and supports benefits enrollment processes as well as educating employees and leaders on GFS retirement plans, benefits and wellness initiatives.
** Absence Management
*** Manages and/or supports the administration of Worker’s Compensation, short and long term disability and FMLA.
* Facilitates the interactive process for disability management.
* Involved in the decision making process regarding claim activities and return to work process.
* Serves as point of contact with employee, manager and shared service.
* May perform administrative functions related to general human resource responsibilities to include processing unemployment claims, processing employee data changes, exit interviews and others as required.
* Performs other duties as assigned.
* Three or more years of human resource generalist experience with knowledge of employment law and regulatory agencies or an equivalent combination of education, training, and experience.
* Bachelor's degree in Human Resource, Business or related (or equivalent education and experience) preferred.
* PHR or SPHR certification preferred.
* Valid State Driver's licence required.
* Excellent communication, professional demeanor, good problem solving, presentation and customer service skills
* Time management and organizational skills
* Thorough understanding of GFS culture, policies and employment-related laws, and regulations.
* Knowledge of current trends and developments in the field
* Ability to develop solutions to a variety of problems of moderate scope and complexity.  Refers to policies and practices for guidance.
* Knowledge of spreadsheet, word processing, presentation, email and internet software applications

For more than 125 years, Gordon Food Service has delivered uncompromised quality and heartfelt service. From a butter-and-egg delivery service, it has grown into the largest family-operated food service business in North America. Today, the company serves customers from restaurants, to healthcare and education, across the U.S. and Canada through its distribution network and more than 180 retail stores.
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