Graphics & Customer Branding Technician

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Full Time Wyoming, MI, US

Graphics & Customer Branding Technician

Summary

The Graphics & Customer Branding Technician is primarily responsible for the production-floor installation of customer-specified striping, lettering, decals, logos, and graphic markings on fire apparatus and related equipment.

This position accurately transfers approved graphic layouts and specifications onto completed apparatus. The Technician measures, prepares, positions, aligns, and applies graphic materials to achieve a clean, professional, and consistent finished appearance.

The Graphics & Customer Branding Technician reports directly to the Graphics & Customer Branding Supervisor and works as part of the production team. The Technician follows approved layouts, specifications, work instructions, and established installation procedures. Questions regarding customer requirements, design changes, or specifications are directed to the Graphics & Customer Branding Supervisor.

Essential Duties and Responsibilities

Graphic Installation - Primary Responsibility

• Install customer-specified striping, lettering, decals, logos, graphics, and safety markings on fire apparatus and related equipment.
• Accurately measure, lay out, position, align, and apply graphic materials according to approved specifications, drawings, templates, and installation instructions.
• Apply vinyl striping, lettering, decals, logos, and other graphic materials to a variety of apparatus surfaces and components.
• Prepare surfaces for graphic application, including cleaning, masking, and other required preparation.
• Follow established installation procedures to ensure proper adhesion, alignment, spacing, and finished appearance.
• Work carefully around doors, compartments, body panels, hardware, windows, lights, handles, and other apparatus components.
• Inspect completed installations for proper alignment, spacing, adhesion, appearance, and overall quality.
• Identify and correct imperfections such as wrinkles, bubbles, lifting edges, misalignment, or other installation defects.
• Safely remove and replace graphics when corrections or revisions are required.
• Follow approved layouts and specifications without making unauthorized changes to customer graphics or designs.
• Refer questions or discrepancies regarding artwork, placement, specifications, or customer requirements to the Graphics & Customer Branding Supervisor.
• Maintain a clean, organized, and safe work area throughout the installation process.
• Properly maintain and care for graphic installation tools, equipment, and materials.
• Complete assigned graphic installation work efficiently and accurately while meeting production schedules.

Production Support

• Review work orders, drawings, specifications, templates, and other production documentation before beginning an installation.
• Verify that the correct graphics, striping, lettering, colors, and materials are available before starting work.
• Coordinate with production team members to ensure the apparatus is ready for graphic installation.
• Communicate installation issues, missing materials, damaged components, or discrepancies in specifications to the Graphics & Customer Branding Supervisor.
• Assist with preparing and organizing graphic materials for upcoming production work.
• Follow established production procedures, quality standards, and safety requirements.
• Complete assigned work in a manner that supports overall production schedules and delivery requirements.

Quality & Safety

• Maintain a high level of attention to detail and workmanship on every installation.
• Inspect work throughout the installation process to identify errors before the apparatus moves to the next stage of production.
• Ensure completed graphic installations meet HME quality standards and approved specifications.
• Follow all company safety policies and procedures.
• Use appropriate personal protective equipment and follow safe practices when working with cleaning chemicals, tools, ladders, platforms, and other equipment.
• Report unsafe conditions, damaged equipment, or quality concerns to the Graphics & Customer Branding Supervisor.
• Maintain a clean and orderly production area.

Qualifications

• High school diploma or GED preferred.
• Previous experience in vehicle graphics installation, vinyl application, sign installation, automotive work, manufacturing, or a related field is…