Office Support Specialist II

Office Support Specialist II –  (State of Wyoming)

The Board of Control, Water Division II is seeking an experienced Office Manager to play a key role in keeping operations running smoothly. This position is responsible for organizing and coordinating office functions and procedures to support efficiency and overall effectiveness. The successful candidate will perform senior‑level administrative duties and provide essential support to the Division’s technical team.

• Maintains office services by organizing office operations, procedures, and communication to the Division and the public.
• Prepare and edit correspondence, forms, reports, and other documents; retrieve and integrate information for dissemination.
• Manage and maintain the division database and filing systems.
• Research a variety of problems requiring knowledge of agency operations, rules, regulations, policies, and statutory requirements.
• Plan and schedule meetings and appointments; organize and maintain technical and legal paperwork, digital files of water rights information; perform specialized tasks and other duties delegated by management.
• First‑line contact for the public, government agencies, and private industry clientele; assist the public with inquiries regarding water rights and filing water rights applications; direct the public to appropriate technical staff members when needed.
• Conduct water rights research and disseminate information; compare water right records with ownership records and other related data.
• Utilize GIS and paper records, interpret property legal descriptions, and communicate with agencies at all levels to exchange information.
• Manage activity reports and data submissions for the Division; support staff with an accounting of time, data verification, and mail handling; compile and prepare the annual report for publication.
• Manage database by performing extensive data entry, building reports, queries, and performing quality assurance checks on all electronic data submissions; manage the reporting process for division staff; review water rights searches for accuracy.
• Determine the proper course of action to correct inaccurate information. Manage inventory and purchase office supplies and materials; maintain office equipment; deal with vendors and perform repair work when needed.

Minimum Qualifications:

• Associate’s Degree (typically in Business) or equivalent.
• 0–2 years of progressive work experience in Business Office Communications with acquired knowledge at the level of an Office Support Specialist I.
• Preference may be given to those with a 2–4 year progressive work experience in office records, GIS experience or knowledge, and strong communication skills and customer service skills.

Knowledge:

• Proficient in Microsoft Office Suite and Google products.
• Knowledge of records processing and maintenance procedures and systems.
• Knowledge in the preparation of complicated documents.
• Knowledge and understanding of the agency and its division/program.

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement – Pension and 457B plans
• Flexible schedules and work‑life balance options
• Meaningful work that makes a difference for Wyoming communities
• Comprehensive employee benefits package including voluntary life, disability, health savings accounts, and more.
• Training and professional development opportunities
• Employee Assistance Program and wellness initiatives

Human Resource Contact:
Rachael Reinhardt – 307‑777‑6143 – rachael.reinhardt2

Business to state: FLSA – Non‑Exempt. The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.