Bell Person

For the third consecutive year, Newsweek names Vail Resorts as one of 2025 Most Trustworthy Companies in America. Learn more here.

Come work and play in the mountains! Whether it's your first time seeing the mountains, or you already call them home, joining our team means discovering (or re‑discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

Join the Grand Teton Lodge Company for a season, or stay for a career at one/many of our 40+ resorts. From day one, you'll receive some of the highest compensation rates in the industry, free access to Grand Teton and Yellowstone National Parks, Employee housing, free activities, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success.

You are expected to adhere to the company’s mission, vision and value statements. Be knowledgeable of the company’s management systems, policies and initiatives for Hospitality, Environmental, and Health and Safety. You have specific responsibilities within these areas and are expected to understand them. Expected to anticipate our guest’s needs and assist them wherever applicable, with driving directions, luggage assistance, miscellaneous questions and inquiries and all other needs.

• Starting Wage: $17.75/hr
  • If hired into a tipped position, guaranteed to make a minimum of $20/hour, inclusive of tips
• Employment Type:
• Job Location:
  
  Jackson Lake Lodge
• Shift Type:
  Full Time
• Minimum Age:
  At least 18 years of age
• Housing Availability:
  Yes

• Expected to be present out front of the hotel and act as an ambassador to our guests for the first person to welcome them to the property upon arrival and the last person they see as they depart. Expected to assist as guests drive up with car doors and luggage needs and act as a welcoming presence to all guests.
• Accompanies guests to room with luggage.
• Provides information to guests on all facilities and activities.
• Explains operation of equipment in guestrooms such as heater controls.
• Performs room checks for occupancy.
• Bus Tours: assists tours in unloading/loading luggage to and from guestrooms
• Completes Room Moves for the guests
• Stores luggage for guests.
• Shows rooms to potential guests.
• Handles receiving and delivering of guest packages.
• Keeps supplies stocked in bell desk.
• Controls lights at main entrance of lodge and sidelights of lodge.
• Pick up and deliver guest laundry.
• Provides room service for liquor and ice
• Manages pick-up and delivery for microwaves and refrigerators for guests.
• Maintain cleanliness of bell desk, bell closet and vehicles.
• Knowledgeable on the Brand Standards of Vail Resorts and able to act in accordance to defined standards at all times on job.

Other duties as assigned

You must be committed to superior guest service and quality standards. As a team member of your department you play a key role ensuring the team’s success and achievement of meeting and exceeding our guests’ expectations. Our goal is to receive a minimum of 90% on our guest comment scores.

The Grand Teton Lodge Company is entrusted with protecting the environment of Grand Teton National Park. As part of this mission you are responsible for carrying out our core environmental values: promote renewable energy, reduction of waste, protection of wildlife habitat, and environmental education. You should strive to preserve, protect and inspire your team members and our guests to join in this effort.

You are responsible for working in a safe and healthy manner. You must be knowledgeable of the company’s work safe policies and procedures.

You must be committed to working in partnership with the National Park Service and community organizations to enhance our guests’ experiences. Our goal is to receive only fours and fives on the five point rating scale used by NPS.

• Bell Experience Preferred
• Valid driver’s license and good driving record
• Guest service experience

• FREE Dormitory Housing (including linens…