Human Resources Manager - Yellowstone National Park

Human Resources Manager - Yellowstone National Park

Join to apply for the Human Resources Manager - Yellowstone National Park role at Xanterra Travel Collection

Live. Work. Explore. as part of our Human Resource Management team in Yellowstone National Park! Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! As part of the HR Management team, you will play a vital role in supporting the day‑to‑day administrative functions that keep the park running smoothly.

Train and guide managers in support of consistent employee documentation and discipline standards, ensuring adherence to park‑wide practices, established company policy & procedure, State and Federal Law, and National Park Service standards.

• Position type:
  Seasonal
• Season dates:
  March – November
• Pay: $1,956.00 – $2,488.00 bi‑weekly depending on experience and location placed
• Schedule:
  
  Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.

• Employee housing (dormitory‑style) and on‑site employee meals (cafeteria‑style) provided
• Free on‑site laundry facility, Wi‑Fi (limited bandwidth), and utilities included
• No Wyoming state taxes deducted from your paycheck
• A fast‑paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world

• Employee Assistance Program
• Wellness Program
• Learning and Development Program

• Free Yellowstone & Grand Teton National Park pass
• Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
• Access to discounted services at Yellowstone Medical Clinics operated by STGi
• Employee discounts at local gateway communities
• Retail, Lodging and Travel Discounts
• $350 Referral Bonus Program
• The adventure of a lifetime!

• Provide confidential, tactful support and guidance to employees at all levels, ensuring timely resolution of personnel issues.
• Conduct and monitor corrective or disciplinary actions consistently in line with company policy.
• Lead or assist in investigations of sensitive matters such as harassment or discrimination, ensuring lawful, thorough, and timely handling.
• Assess situations to determine when escalation is necessary, involving the correct HR or Operations contacts promptly.
• Maintain accurate and compliant employee and investigation files while ensuring proper documentation sharing with HR.
• Partner with managers to address employee issues, improve training, and strengthen performance management practices.
• Monitor turnover trends, support retention efforts, and facilitate fair and compliant terminations when required.
• Promote process improvement, employee engagement, and effective communication across departments and locations.

• Demonstrated skill in leadership, decision making, delegation, time management, problem solving, organization, and interpersonal communication.
• Excellent follow‑up skills with ability to shift priorities and restructure time and energies to perform in an optimal capacity.
• HR Certification preferred.
• Minimum of three years Xanterra Yellowstone Management and/or HR experience.
• Excellent oral and written communication skills.
• Ability to persuasively and professionally guide and motivate others and effectively communicate complex information to a wide variety of audiences.
• Knowledge of company policies and procedures, park/company guidelines, and resources for cases with extenuating circumstances.
• Intermediate to advanced knowledge of Microsoft Word, Excel, and Outlook.
• Possession of a valid driver’s license and safe driving history required.

• Able to walk through location housing facilities, including climbing stairs, on a daily basis.
• Able to walk from HR office to offices of other location department managers on a daily basis.
• Able to remain seated for periods of 30‑120 minutes or longer.
• Able to walk and/or stand a minimum of 30 minutes at a time.
• Able to walk up to one mile continuously.
• Able to walk on uneven terrain, including icy and snow‑covered areas.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.