Housing Manager - Yellowstone National Park

Employee Housing Manager - Yellowstone National Park

Join to apply for the Employee Housing Manager role at Xanterra Travel Collection
. The position is a seasonal job at Yellowstone National Park.

Live, Work, Explore as part of the Housing Management team in Yellowstone National Park. We are enthusiastic about hospitality, people, and beautiful places. As the Employee Housing Manager, you will play a vital role in supporting the day‑to‑day functions that keep the dormitories running smoothly.

As the Housing Manager you will oversee the daily management of employee dormitories and housing staff. This includes oversight of employee housing and assignments, enforcing all housing policies and procedures, ensuring that seasonal employees have the best living situation possible, maximizing bed usage, and applying fair consistent room assignment practices at all times. You will also ensure the Housing staff actively builds communities throughout residences.

• Position Type:
  Seasonal
• Season Dates:
  March – November
• Pay: $1,988 bi‑weekly
• Schedule:
  
  Typical schedule is 40 hours, 5 days per week (includes weekends, evenings, and holidays)

We are a welcoming community who works hard, shares a real passion for the environment, and enjoys crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone and proud stewards of the park.

• Employee housing (dormitory‑style) and on‑site employee meals (cafeteria‑style) provided
• Free on‑site laundry facility, Wi‑Fi (limited bandwidth), and utilities included
• No Wyoming state taxes deducted from your paycheck
• A fast‑paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world

• Employee Assistance Program
• Wellness Program
• Learning and Development Program

• Free Yellowstone & Grand Teton National Park pass
• Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
• Access to discounted services at Yellowstone Medical Clinics operated by STGi
• Employee discounts at local gateway communities
• Retail, Lodging, and Travel Discounts
• $350 Referral Bonus Program
• The adventure of a lifetime

• Direct management, leadership, and development of the Housing Coordinator, Residence Coordinators (RC), and Dorm Custodians (DC).
• Create a safe, welcoming, and inclusive environment for all residents through staff interactions and active planning of dorm/community welcome and informational events at the beginning of the season and bi‑weekly thereafter in each dorm.
• Objectively and consistently initiate and/or monitor corrective and disciplinary action related to employee housing violations or other dorm‑related infractions in line with company expectations. Involve Field or Gardiner HR for guidance on any issue related to respect, violence, harassment, or possible termination.
• Supervise hourly staff (RCs and DCs) on a daily basis including creating weekly schedules to ensure residence and office coverage as needed; offering advice and feedback; conducting daily staff meetings; monitoring the work of each staff person with personal observation at the work site as often as possible; initiating corrective and disciplinary action when necessary to meet standards; offering activities which encourage teamwork among staff.
• Ensure proper preparation of residence facilities for occupancy, monitor use and upkeep throughout the season, and ensure proper closing procedures are performed. Ensure high standards of residence cleanliness and safety by conducting weekly inspections with written evaluations and follow‑up with responsible staff on deficiencies.
• Work cooperatively with HR and Operations Managers to resolve sensitive employee issues involving employee housing and/or off‑duty behavior. Proactively share necessary concerns and information to aid in same.
• Work effectively with Security staff and guide all staff to do same. Utilize security reports prepared daily for follow‑up on dormitory issues and…