Housing Assistant Manager - Yellowstone National Park

Overview

Live. Work. Explore. As a part of our Housing Management team in Yellowstone National Park!

Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! As a part of the Employee Housing Management team, you will play a vital role in supporting the day-to-day functions that keep the Dormitories running smoothly.

As part of the Housing Management team you will oversee the daily management of employee dormitories and housing staff. This includes oversight of employee housing and assignments, enforcing all housing policies and procedures, and ensuring that seasonal employees have the best living situation possible while maximizing bed usage and applying fair consistent room assignment practices at all times. This position will also ensure the Housing staff is actively building communities throughout residences.

Position Type:
Seasonal

Pay: $1,788 /bi-weekly
Season Dates:
March - November

Schedule:

Typical schedule is 40 hours, 5 days per week (includes weekends, evenings, and holidays)

We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.

• Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided
• Free on-site laundry facility, Wi‑Fi (limited bandwidth), and utilities included
• No Wyoming state taxes deducted from your paycheck
• A fast‑paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

• Employee Assistance Program
• Wellness Program
• Learning and Development Program

• Free Yellowstone & Grand Teton National Park pass
• Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
• Access to discounted services at Yellowstone Medical Clinics operated by STGi
• Employee discounts at local gateway communities
• Retail, Lodging and Travel Discounts
• $350 Referral Bonus Program
• The adventure of a lifetime!

• Lead and develop Housing, Residence, and Dorm Coordinator teams through daily supervision, coaching, and performance management.
• Foster a safe, inclusive, and welcoming community by planning and hosting regular dorm events and informational meetings.
• Administer corrective and disciplinary actions for housing violations, collaborating with HR when sensitive issues arise.
• Oversee residence facility operations, including occupancy preparation, weekly inspections, safety standards, and closing procedures.
• Collaborate with HR, Operations, and Security to address housing, behavioral, and dormitory concerns with professionalism and confidentiality.
• Manage housing administration and budgets, ensuring accurate personnel records, payroll, supply tracking, and timely documentation.
• Maintain strong communication with staff and departments, ensuring confidentiality and consistent adherence to company policies.
• Oversee employee RV site management, ensuring compliance with NPS policies and proper maintenance.

• Developed management skills relating to leadership, decision making, delegation, time management, problem solving and interpersonal communication.
• Knowledge of Personnel Policies and Procedures, Park/Company guidelines and resources for employee housing management. Adherence to, and support of, same.
• Office organization skills.
• Basic business administration skills.
• General knowledge of data systems.

• Must be able to lift items up to 25 pounds and shovel snow.
• Must be able to walk and/or stand a minimum of 30 minutes at a time.
• Must be able to walk up to one mile continuously.
• Must be able to kneel or lay flat on the ground to inspect employee rooms and bathrooms.
• Must be able to climb stairs.
• Must be able to walk on uneven terrain, including icy and snow covered areas.
• Must be able to remain seated for periods of 30-120 minutes or longer.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.