Product Specialist

• Work with an established Wyoming company with more than 65 years of industry experience.

• Represent respected truck equipment manufacturers and product lines.

• Develop specialized knowledge in the commercial truck and equipment industry.

• Work alongside an experienced team focused on quality products and customer satisfaction.

• Opportunity to develop professionally and grow your product and industry expertise.

Ameri-Tech is Wyoming's largest single-source provider of commercial and personal truck equipment. Founded in 1961, Ameri-Tech has proudly served customers throughout Wyoming, Montana, Utah, and surrounding regions for more than 65 years.

Specializing in work truck solutions, Ameri-Tech provides everything from custom service bodies and flatbeds to dump bodies, mechanics trucks, bucket trucks, lube trucks, snow and ice equipment, and specialized commercial vehicle upfitting. The company partners with leading manufacturers to deliver dependable equipment, quality craftsmanship, and outstanding customer service.

Ameri-Tech is looking for a knowledgeable, customer-focused Product Specialist to help customers find the right truck equipment and upfitting solutions for their business needs.

The Product Specialist serves as a key resource for customers exploring commercial truck equipment, accessories, and vehicle upfitting solutions. This individual will develop a strong understanding of the company's products, help customers evaluate available options, provide product recommendations, and support the sales process from initial inquiry through purchase.

The ideal candidate enjoys working with people, has an interest in trucks and automotive equipment, and can translate product features into practical solutions that meet customers' needs.

• Develop and maintain comprehensive knowledge of Ameri-Tech's products, equipment, and upfitting services.

• Assist customers in identifying the right truck bodies, accessories, and equipment for their specific applications.

• Educate customers on product features, benefits, specifications, and available options.

• Recommend appropriate solutions based on customer requirements, intended use, and budget.

• Support the sales team with product demonstrations, presentations, and customer consultations.

• Respond to customer inquiries by phone, email, and in person.

• Prepare product information, quotes, and proposals as needed.

• Build and maintain positive relationships with customers, vendors, and internal team members.

• Stay informed about new products, industry developments, and manufacturer offerings.

• Coordinate with sales, service, parts, and installation teams to help ensure a smooth customer experience.

• Assist customers with questions regarding product availability, compatibility, and installation.

• Maintain accurate customer interactions, product information, and sales-related documentation.

• Provide ongoing product support and help resolve customer concerns.

• Previous experience in sales, customer service, product support, or a related role preferred.

• Knowledge of trucks, automotive equipment, commercial vehicles, or aftermarket accessories is a plus.

• Strong communication and interpersonal skills.

• Ability to understand product specifications and explain technical information in an easy-to-understand manner.

• Customer-focused mindset with strong problem-solving abilities.

• Ability to manage multiple priorities in a fast-paced environment.

• Strong organizational skills and attention to detail.

• Comfortable using computers, email, and standard business software.

• Self-motivated with the ability to work independently and as part of a team.

• Willingness to learn about new products, equipment, and industry trends.