Universal Banker - Berkshire Blvd Branch Job Wyomissing area,Pennsylvania USA,Finance & Banking

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Featured Employers

Company: Truist Financial
Location: Wyomissing, PA
Employment Type: Full Time
Date Posted: 12/03/2025
Job Categories:Banking, Computers, Software, Finance/Economics, Financial Services, Information Technology

Job Description

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Regular or Temporary:

Regular

Universal Banker - Berkshire Blvd Branch

Need Help?

Accessibility (accommodation requests only; other inquiries won’t receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Job Description

Provide timely and efficient completion of client transactions while maintaining accurate records and proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the clients financial needs. Cross-trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities.

Responsibilities

Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary.

Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.

Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.

Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients unique needs.

Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.

Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.

Adhere to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.

Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handles proportionate volume of work based on branch demands.

Qualifications

Required Qualifications:

High school diploma or equivalent education

Two years of teller or cash handling or client service experience

Six months of client relationship building or sales experience

Excellent interpersonal and communication skills, including a desire to interact with clients and prospects

Ability to master personal computer (PC) keyboard and software skills necessary for branch automation

Ability to multi-task under time constraints

Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Ability to travel to accommodate temporary…


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