Fraud Detection Specialist

Responsible for identifying, investigating, and mitigating potential fraud and identity theft risks through the analysis of transactional activity and account behavior. Utilizes fraud detection systems and investigative tools to assess suspicious activity, support case resolution, and provide actionable recommendations. Contributes to the organization’s fraud prevention efforts by identifying emerging trends, ensuring accurate documentation, and supporting regulatory reporting requirements.

Responsible for identifying, investigating, and mitigating potential fraud and identity theft risks through the analysis of transactional activity and account behavior. Utilizes fraud detection systems and investigative tools to assess suspicious activity, support case resolution, and provide actionable recommendations. Contributes to the organization’s fraud prevention efforts by identifying emerging trends, ensuring accurate documentation, and supporting regulatory reporting requirements.

• Fraud Detection and Risk Mitigation – Proactively identify, assess, and mitigate potential fraud and identity theft risks through transaction monitoring, data analysis, and investigative practices.
• Investigations and Case Resolution – Conduct thorough investigations and provide well-supported recommendations to resolve suspicious activity and minimize organizational loss.
• Regulatory Compliance and Reporting – Ensure accurate and timely completion of required regulatory filings, including Suspicious Activity Reports (SARs), in accordance with established policies and standards.
• Intelligence Gathering and Trend Analysis – Identify emerging fraud patterns and trends through data analysis and collaboration with internal and external partners to strengthen fraud prevention strategies.
• Stakeholder Collaboration and Communication – Partner with internal departments and external institutions to validate information, share insights, and support a coordinated approach to fraud detection and prevention.

• Review alerts generated by fraud detection systems and analyze account and transaction activity
• Utilize data, reports, and investigative tools to identify and assess potential fraudulent behavior

• Conduct detailed investigations using internal and external data sources
• Document findings, maintain case files, and support loss reporting and resolution activities

• Prepare and submit Suspicious Activity Reports (SARs) in accordance with regulatory requirements
• Ensure investigations and documentation meet audit and compliance standards

• Communicate with internal stakeholders, branches, and external financial institutions
• Partner with fraud and financial crimes units to validate fraud activity and identify trends

• Prepare investigative summaries and reports for management and stakeholders
• Identify patterns, trends, and opportunities to enhance fraud detection processes and tools

Communication: Fosters effective communication by engaging stakeholders with empathy and professionalism, adapting messaging to diverse perspectives, and coaching others to enhance their communication skills. Promotes transparency and constructive dialogue, even in challenging situations, to support a collaborative work environment.

Problem Solving & Decision Making: Demonstrates strong problem-solving and decision-making skills by proactively identifying root causes, evaluating risks, and using data-driven analysis to navigate ambiguity. Applies the Tompkins decision-making model, takes ownership of outcomes…