Care Coordinator; Medical Receptionist​/PSR

Overview

Strive Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our Wyomissing team!

Care Coordinator/Front Desk Medical Receptionist

Job Type: Full Time

Salary: ~ $16-$17 /HR

Clinic

Location:

Wyomissing, Pennsylvania 19610

Schedule Needed: (Shifts are from 6:45AM - 3:15PM 3 days per week and 10:45AM - 7:15PM 2 days a week)

• Structured training, hands on learning and mentorship, and ongoing support to help you grow both personally and professionally
• A focus to create a diverse, equitable, and inclusive workplace culture
• Generous Paid Time Off
• Industry-leading Medical, Dental, Vision, LTD insurances
• 401(k) Employer Matching
• Family Building and Parental Benefits

You’ll Achieve Success By:

• Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
• Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
• Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
• Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

• High School Diploma/GED required
• Basic office and customer service skills
• Previous experience in a similar role desired but not required

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