Community Hospital Registration Associate - Revenue Cycle Patient Access

Community Hospital Registration Associate - Revenue Cycle Patient Access

Penn State Health
- Penn State Health Corporation

Location: US:

PA:
Wyomissing

Work Type: Full Time

FTE: 1.00

Shift: Day

Hours: Hours varied - FLOAT between 4 satellite locations (Spring Ridge, Downtown, Exeter, and Maidencreek)

Recruiter Contact: Garrett

C. Kieffer

Summary of Position:

The Community Hospital Registration Associate advances the revenue cycle process for services rendered within a community hospital setting, both inpatient and outpatient. The incumbent is responsible for securing all information required to accurately complete the patient pre‑registration and/or registration. This includes converting the correct visit within the billing system, verifying insurance and benefit verification, and reviewing regulatory requirements for admissions, observations, surgical day‑care visits, ED visits and outpatient services performed in a hospital setting.

The Registration Associate position involves direct interaction with patients and provides support across multiple hospital departments. Associates play a crucial role as they are frequently the initial point of contact for patients and their families, forming a cornerstone of our enduring relationship with the patient. Team members will enjoy a fast‑paced environment, patient interaction, diversity in tasks, and room for advancement both within the team and across the organization.

• HS Diploma or GED required
• Six months minimum in a position in a customer service setting required

• Medical health insurance knowledge preferred
• Medical terminology and Revenue Cycle experience preferred

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

Union:
Non Bargained

Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.