Payroll Operations Manager

Job Title
:
Payroll Operations Manager

Classification
:
Non-Exempt

Department
:
Finance

Pay:$/hour

The Payroll Operations Manager is responsible for leading payroll administration, payroll system management, labor reporting, and selected finance operations functions for the organization. This position serves as the organization's subject matter expert for payroll and workforce-related financial information, ensuring employees are paid accurately and timely while maintaining strong internal controls, regulatory compliance, and exceptional customer service.

The Payroll Operations Manager serves as the primary administrator for People Guru and as the organization's liaison with payroll vendors and related service providers. In addition to payroll oversight, this position supports key finance department initiatives through financial reporting, labor analytics, reconciliations, process improvement, and cross-functional collaboration. Through leadership, operational excellence, and a commitment to continuous improvement, this role supports the organization's mission and Standards of Excellence.

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The Payroll Operations Manager promotes consistency through reliable payroll administration, standardized processes, and accurate financial information.

• Ensure payroll is processed accurately and on schedule each pay period.
• Establish and maintain standardized payroll and finance procedures.
• Promote accuracy, efficiency, and accountability across payroll and related financial operations.
• Maintain complete and accurate payroll, employee, and financial records.
• Monitor workflows and implement improvements that increase operational efficiency.
• Support department-wide consistency through training, documentation, and process management.
• Develop systems that minimize errors and promote operational reliability.

The Payroll Operations Manager demonstrates responsible stewardship of organizational resources through accurate reporting, sound financial practices, and strong internal controls.

• Maintain the highest standards of confidentiality, accuracy, and professionalism.
• Ensure payroll data and financial records are complete, accurate, and properly maintained.
• Audit payroll transactions, deductions, employee records, and financial information for accuracy.
• Support organizational compliance with wage and hour regulations, payroll requirements, and internal policies.
• Maintain strong internal controls that protect organizational assets and minimize risk.
• Promote transparency and accountability through accurate reporting and documentation.

The Payroll Operations Manager contributes to organizational growth through collaboration, innovation, and continuous improvement.

• Evaluate payroll and finance processes for opportunities to improve efficiency and effectiveness.
• Support organizational planning through labor analysis, workforce reporting, and financial data.
• Partner with leadership to identify trends and opportunities that support strategic decision-making.
• Support system enhancements, technology improvements, and automation initiatives.
• Foster positive working relationships throughout the organization.
• Promote a culture of continuous improvement and customer service excellence.

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• Manage and oversee the bi-weekly payroll process for all employees.
• Review and audit payroll data prior to payroll submission and processing.
• Maintain payroll records, employee pay information, direct deposit records, deductions, and tax information.
• Process payroll-related employee changes, including hires, terminations, wage changes, status changes, and benefit deductions.
• Administer garnishments, child support orders, levies, and other required payroll deductions.
• Review and validate employee time records and work collaboratively with managers to resolve discrepancies.
• Monitor leave balances, paid time off accruals, and payroll-related employee records.
• Ensure payroll data is maintained accurately and securely.
• Serve as the primary administrator for People Guru and related payroll systems.
• Maintain payroll tables, earnings codes, deduction codes, organizational structures, and employee data.
• Coordinate system upgrades, testing, troubleshooting, and vendor support activities.
• Identify opportunities to enhance system functionality and improve user experience.
• Develop and maintain user procedures and training…