Marketing PATRON Shuttle DR; Part-Time

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MARKETING Part Time

3 days ago Requisition

Salary Range: $16.43 To $17.15 Hourly

Shuttle Casino guests from Yakima, Tri-Cities, Ellensburg and other nearby locations to and from the Casino Hotel. Follow all Security Department and safety procedures.

Provide safe, on-time professional-level transportation service for casino and hotel guests. Have an excellent driving record with CDL
- Class C licensing. Excellent guest service skills and passenger assistance required. The ability to work with a variety of individuals and personalities in a mature and professional manner at all times. Authority to report safety hazards or unsafe conditions to uphold the integrity of the casino.

None.

Must obtain and hold a Class II gaming license while employed and complete an annual background check with TGA.

High school diploma or GED equivalent required.
Must take and complete casino training certification.

Ability to lift up to seventy five pounds (75lb). The ability to bend, reach, squat, stand or sit for long periods of time in all types of weather conditions.

Able to learn and follow detailed written and verbal instructions. Excellent communication and guest relations skills. Physical ability to perform all job duties. The ability to remain alert at all times to all surroundings and events. Good report writing skills. Valid Commercial Driver’s License (CDL) Class C, with endorsement P2, proof of a clean driving record submitting a driving abstract from WA Department of Vehicle Licensing (for previous 2 years) required.

Must be 25 years of age or older.

This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.

• Operates shuttle from regional and local destination points to and from casino and hotel.
• Promotes excellent guest relations with Casino and Hotel patrons with assistance boarding and disembarking shuttles and providing general information.
• Observes and reports safety hazards and unsafe conditions.
• Creates a comfortable and friendly environment for guests and team members.
• Safeguard property assets.
• Must complete, after hire, safety and driving training programs. As well as acquiring a CPR/First Aid Card and Blood Borne Pathogen Training.
• Complete pre and post-shift checklist of duties ensuring cleanliness, maintenance and operational efficiency of vehicles.
• Provide the highest level of ongoing guest service by ensuring that guests’ needs are met satisfactory.
• Arrives to work on-time, is accountable, professionally dressed and ready to service guests in a friendly, personable manner.
• Ability to make confident, independent decisions to maximize guest service experience.
• Proactively shares guest feedback with leadership and peers in the spirit of continuous improvement
• Provides insights to improve the guest experience.
• Takes responsibility for their performance, knows how they are performing and constantly strives to improve.
• Acts as a mentor for their peers, builds on strengths and considers the success of the team members as their success.
• Familiar with, and use, those policies and procedures as…