Mortgage Loan Officer

HAPO Community Credit Union is an organization that believes in providing service that focuses on our members and giving back to the communities in which we do business - "Community" is our middle name. Our Standard of Service is to Defy Expectations. We promote individuality and encourage our employees toDefy Expectations®:
To treat every situation as a unique opportunity to be in the moment and go beyond what is expected. We value every member and appreciate the opportunity to serve you.

• No cost premium health insurance for employee and their eligible dependents, including medical, dental and vision
• Accidental death and dismemberment insurance
• Long term and Short term disability

• Competitive pay
• Pension Plan
• 401K program with match
• Flexible spending account (medical and dependent care)
• 0% interest on select personal loans

• Employee Assistance Program (EAP)
• Paid time off
• 11 paid holidays per year
• Paid Birthday day off
• HAPO Anniversary day off
• Volunteer Opportunities (Both Paid and Volunteer)
• Employee Milestone Anniversary Bonus
• Tuition Assistance Program

HAPO is now accepting applications for a Mortgage Loan Officer in Yakima, WA
. We are seeking an individual who is ambitious, self-motivated and who strives to represent HAPO’s core commitment “Be in the Moment” and standard of service “Defy Expectations” with our members, community as well as the team they are a part of. The
Mortgage Loan Officer
(MLO) is responsible for proactively soliciting new residential mortgage business and selling HAPO Mortgage products to meet established loan quality and production goals. They must seek out clients, which requires developing relationships with real estate companies and other sources that can refer prospective applicants. This individual will be responsible for originating new mortgage loans by providing exceptional customer service to our membership while communicating to all parties involved in the loan process.

Develop and Maintain successful relationships with business referral sources, existing and prospective HAPO Members.

Provide complete loan applications package to processing department.

Ensure exceptional customer experience by overseeing loan process from origination to close and provide on-going communication to members and business partners.

Maintains confidentiality of all corporate, personnel and research matters.

Decisions and actions in work relations and handling of business issues demonstrate consistent commitment to openness, honesty, mutual respect and shared success.

Consistently reliable.

Consistently treats others with respect for their capabilities and deals with them in ways that build and preserve working relationships.

Maintains a broad and current knowledge base of the mortgage industry. Understands the impact of developments and trends on the industry and the organization.

Understands the importance of meeting and completing all tasks with in the set and regulated guidelines throughout the entire Mortgage process.

Develop Business Referral Network through Marketing, cold-calling, prospective and networking activities. Participate in community efforts to promote home ownership.

Meet with prospective borrowers, Review / Analyze credit and financial data, Determine borrower financial objective and goals, present appropriate products and programs and explain guidelines.

Apprise of pricing and lock rate as required.

Identify appropriate cross sell opportunities.

Collect supporting loan documents as required and upload complete application package to lender partners.

Work with processing department to ensure that all loan conditions are met in a timely manner.