System Administrator

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Information Technology Full Time Professional Seattle, WA, US

Salary Range: $81,000.00 To $96,109.00 Annually

POSITION SUMMARY:

The Systems Administrator I helps keep First Choice Health Network's servers, cloud services and business applications secure, reliable and performing well. This remote role handles day-to-day administration of the organization's AWS cloud environment, Windows and Linux servers, and SaaS and commercial off-the-shelf (COTS) applications. The Systems Administrator I resolves technical issues escalated from the helpdesk, carries out planned changes during scheduled maintenance windows, and takes part in an on-call rotation.

The role works independently on routine administration and with senior staff on larger changes and projects.

EXAMPLES OF DUTIES:

Administer and maintain the organization's AWS environment, including compute, storage, networking, identity and access management, cost monitoring and security configuration

Administer Windows Server and Linux systems, including Active Directory (user accounts and groups), DNS, Group Policy and IIS web servers

Support cloud virtual desktop and contact center environments, and remote desktop services

Manage SaaS and COTS applications: configuration, user access, upgrades, and working with vendors to resolve issues

Perform light SQL Server administration: backups and restores, permissions, monitoring and routine maintenance

Apply operating system and application patches using remote monitoring and management (RMM) tools, and confirm systems are healthy afterward

Monitor system health, performance and capacity using monitoring and logging platforms; respond to alerts and investigate incidents

Resolve escalated (Tier 2/3) server, desktop and application issues from the helpdesk, and document fixes so first-line staff can handle them in future

Run and regularly test backups and restores using enterprise backup and recovery tools, and support disaster recovery and failover procedures

Support security operations: respond to endpoint detection and response (EDR) alerts, remediate vulnerabilities, apply least-privilege access and protect PHI in line with HIPAA

Help manage public website services, including DNS, TLS certificates, CDN, web application firewall and load-balancing services

Support network infrastructure (firewalls, switches, VPN) alongside senior staff

Plan, document and carry out changes through the change management process, in approved change windows and with rollback plans

Automate routine tasks using Python and Power Shell

Track incidents, requests and changes in the ITSM/ticketing platform, and keep documentation and runbooks current

Participate in scheduled after-hours maintenance windows and a rotating on-call schedule

REQUIRED QUALIFICATIONS:

Associate or Bachelor's degree in Computer Science, Information Technology, System Administration or a closely related field, or equivalent experience

2-4 years of systems administration experience

CompTIA Security+ or equivalent security certification

Hands-on experience with Windows Server, Active Directory, DNS and Group Policy

2+ years of hands‑on AWS administration experience

Scripting experience with Python and/or Power Shell

Solid understanding of networking fundamentals: TCP/IP, DNS, DHCP, VPN, firewalls and TLS certificates

Experience with patching, endpoint security and backup in a business environment

Clear written and verbal communication, including explaining technical issues to non-technical staff

PREFERRED QUALIFICATIONS:

Network+, Microsoft, AWS or Linux certifications

Experience in healthcare or…