Inside Sales Representative

Inside Sales Representative – Yakima, WA

We are looking for an Inside Sales Representative to join our PLATT team in Yakima, WA. The position is permanent (Unbefristet) and falls within the Vertrieb family of roles.

Summary: The Inside Sales Representative is responsible for proactive telephone and e‑mail sales and marketing efforts aimed at increasing profitable sales. Responsibilities include establishing and maintaining customer relationships, processing quotes and orders, pursuing product and application knowledge, and prospecting for organic growth from existing customer base.

• Process telephone orders by quoting product prices, delivery specifications, and payment terms, and by offering substitute products where appropriate.
• Assist outside sales personnel by processing priority transactions.
• Use company digital tools to sell, market, demonstrate products, answer technical questions, and increase business with new and existing customers.
• Prospect for new accounts within a specified geographical territory.
• Manage a defined customer base and establish and maintain customer relationships.
• Learn and evaluate customer operations to identify objectives, requirements, and preferences; close orders and resolve issues promptly using root‑cause analysis.
• Process product quotations/proposals and provide continuous follow‑up throughout the customer purchasing cycle.
• Gather and report to management information regarding company competitors, pricing, products, and market trends.
• Participate in product meetings, process seminars, and training to enhance personal and product knowledge.
• Pursue product applications using internal specialists or other resources such as vendor representatives.
• Perform other duties as assigned.

The information contained in this job description is intended to describe the essential job functions required of this position. It is not an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities. Management retains the right to assign or reassign duties at any time. Competency in all essential duties, with or without reasonable accommodation, commitment to effective customer service, integrity, and teamwork are basic requirements of this role.

What You'll Need

• 2+ years of customer service, sales, or electrical distribution experience.
• High School diploma or GED – required.

• Ability to handle basic/intermediate issues and problems.
• Basic/intermediate product and application knowledge essential.
• Positive, friendly, and helpful attitude toward customers.
• Customer‑oriented with excellent communication, presentation, organization, and problem‑solving skills.
• Ability to prioritize and manage multiple tasks and deadlines.
• Excellent negotiation and interpersonal skills; ability to influence decisions.
• Highly self‑motivated.
• Familiarity with Microsoft Office, ERP systems, and CRM tools.
• Ability to work overtime as needed.

• Sit:
  Must be able to remain in a stationary position – 51%.
• Walk:
  Move around office – 21% to 50%.
• Use hands for computer operation – 51%.
• Stoop, kneel, crouch, or crawl – up to 20%.
• Climb or balance – up to 20%.
• Talk, hear, taste, smell – up to 20%.

• Up to 10 pounds – 21% to 50%.
• Up to 25 pounds – 21% to 50%.
• Up to 50 pounds – up to 20%.
• Exposure to high noise level and/or heat and cold – up to 20%.
• Working with potentially dangerous equipment – up to 20%.
• Travels to offsite locations – up to 20%.

• Medical, Dental, Vision Insurance.
• Life Insurance.
• Short‑Term & Long‑Term Disability Insurance.
• 401(k) with Employer Match.
• Paid vacation and sick time.
• Paid holidays and flexible personal days per year.
• Tuition Reimbursement.
• Health & Wellness Programs.
• Flexible Spending Accounts.
• HSA Accounts.
• Optional Insurance (Pet, Legal, Critical Illness, Home & Auto).
• Employee Discount Programs.
• Professional Training & Development Programs.
• Career Advancement Opportunities.

Rexel USA (a VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

For the state of Washington only, the pay range is $23.00 to $35.00 per hour, depending upon qualifications, experience, and other considerations permitted by law. Commission/Bonus Plan:
Platt Account List Plan.

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business through eight regions, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. The company has an online store and a network of over 460 warehouse storefront locations across the U.S.