Programmer Analyst – Store Systems

Description

URM Stores, Inc is looking for a talented Programmer Analyst to join our ever growing Store Systems team here at our Corporate office in Spokane, WA. You’ll support the core systems that keep stores running. This role focuses on development, support, and integration of store technology including POS, payments, and data flows across the enterprise.

You’ll work inside a product team that owns store systems end to end. That means you build it, support it, and improve it. You will handle day-to-day issues, deliver enhancements, and help stabilize operations across member stores.

This is an a career role with real production responsibility.

This is a 100% onsite position, relocation assistance will not be provided.

• Develop, test, and maintain code supporting store systems and integrations.
• Provide Level 2 and Level 3 support for POS and store applications.
• Troubleshoot production issues and drive root cause resolution.
• Participate in on-call rotation for store systems support.

• Support POS platforms, payment processing systems, and store back-office systems.
• Assist with configuration, deployment, and upgrades of store technologies.
• Work with vendors and internal teams to resolve system defects and outages.
• Ensure uptime and performance across store environments.

• Build and support APIs and integration services connecting store systems to enterprise platforms.
• Maintain data flows between POS, ERP, warehouse, and reporting systems.
• Troubleshoot data issues across interfaces and downstream systems.
• Support file-based and real-time integrations.

• Assist in development and support of operational and financial reporting tied to store systems.
• Validate data accuracy across POS and enterprise systems.
• Support data extraction and transformation for analytics use cases.

• Work within a product team structure with shared ownership and accountability.
• Participate in sprint planning, backlog grooming, and delivery cycles.
• Document systems, processes, and support procedures.
• Follow coding, testing, and deployment standards.

• 1–5 years of experience supporting or developing store systems (grocery or retail preferred).
• Hands-on experience with POS systems and payment processing environments.
• Experience developing or supporting APIs and service-oriented architectures.
• Strong troubleshooting skills across applications, integrations, and data flows.
• Working knowledge of SQL and relational databases.
• Familiarity with REST services, JSON, and integration patterns.
• Ability to support production systems in a fast-paced environment.

• Experience in grocery retail or cooperative environments.
• Exposure to POS platforms such as NCR, Toshiba, RORC or ECRS.
• Experience with integration platforms (Boomi, Mule Soft, or similar).
• Knowledge of payment technologies (credit, debit, EMV, settlement flows).
• Familiarity with cloud platforms and modern architecture patterns.

• Problem solving, you don’t stop at symptoms.
• Ownership, you take issues through resolution.
• Communication, clear and direct with both IT and business teams.
• Discipline, you follow process and document your work.
• Curiosity, you want to understand how the whole system works.

Store systems are where revenue happens. If POS or payments fail, stores stop. This role sits right in that critical path. You will have direct impact on store operations every day.

For over a century, URM Stores, Inc. has been the powerhouse behind independent grocers throughout the Inland Northwest. Our mission is simple: help local…