Non-Certified Pharmacy Technician

Join to apply for the Non-Certified Pharmacy Technician role at Hy-Vee, Inc.

When we talk about describing what we do at Hy-Vee, we put the people first. We promise “a helpful smile in every aisle” and that can only come from a workforce fully engaged and committed to supporting our customers and each other.

Job Title: Pharmacy Technician – Non Certified

Department: Pharmacy

FLSA: Non-Exempt

Provides prompt, efficient and friendly customer service. Assist pharmacists in the preparation and distribution of prescription medications.

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Accountable and

Reports to:

District Store Director;
Store Manager;
Assistant Managers of Health Wellness Home, Store Operations and Perishables;
Pharmacy Department Manager;
Staff Pharmacists. Positions that Report None.

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by: (examples include)
• escorting them to the products they’re looking for
• securing products that are out of reach
• loading or unloading heavy items
• making note of and passing along customer suggestions or requests
• performing other tasks in every way possible to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Handles inquiries that do not require a pharmacist’s expertise and judgment.
• Accepts new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist.
• Takes orders from or calls doctor’s offices for refill prescriptions.
• Gathers patient information required to prepare prescriptions.
• Enters prescription and patient information into the computer.
• Assists in maintaining correct patient information.
• Assists pharmacists in preparing prescription drug products for dispensing.
• Prepares and affixes labels to prescription containers.
• Prepares prescriptions to be mailed.
• Prepares and submits insurance claims.
• Files prescriptions after they have been dispensed.
• Reports any medication errors to appropriate personnel.
• Orders, checks-in, and stocks pharmacy supplies.
• Logs invoices as necessary.
• Performs cash transactions.
• Maintains cleanliness of pharmacy and dispensing area.
• Assists with third party insurance billing and trouble shooting.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to all statutes and regulations pertaining to a pharmacy technician.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Administer Vaccines as allowed by law.

• Assists in other areas of the store as needed.
• Performs other job related duties and special projects as required.

• Must have the ability to do logical or scientific thinking to solve problems; several abstract and concrete variables.
• Have the ability to do arithmetic calculations involving arithmetic, algebraic and geometric calculations.
• Must be able to compose original correspondence; follow technical manuals; have increased contact with people; interview counsel or advise people; evaluate technical data.

• High school diploma or equivalent.
• Working toward a licensed technician certification through a certified national program.
• Previous experience as a pharmacy clerk is preferred.
• If applicable, vaccination certification as required by law.

• Must be able to physically exert up to 50 pounds of force occasionally, 10 pounds of force frequently, and a negligible amount of force…