Pharmacy Clerk
Listed on 2026-01-12
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Retail
Customer Service Rep
Pharmacy Clerk –
Hy‑Vee, Inc. – Apply for a pharmacy and retail support role in our pharmacy department.
Non‑exempt, pharmacy clerk position. Provides prompt, efficient, and friendly customer service, ensures cleanliness of the department, orders product and supplies, and logs invoices as necessary.
Primary Duties And Responsibilities- Provides prompt, efficient, and friendly customer service by demonstrating care, concern, and patience in all customer interactions and treating customers as the store’s most important people.
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
- Makes an effort to learn customers’ names and address them by name whenever possible.
- Assists customers by:
- Escorting them to the products they’re looking for.
- Securing products that are out of reach.
- Loading or unloading heavy items.
- Making note of and passing along customer suggestions or requests.
- Performing other tasks to enhance the shopping experience.
- Answers the telephone promptly and provides friendly, helpful service to customers who call.
- Stocks received product and supplies and marks stickers accordingly.
- Works with co‑workers as a team to ensure customer satisfaction and a pleasant work environment.
- Reviews prescriptions that are not picked up as requested by department manager.
- Orders product and supplies at the department manager’s request.
- Reviews invoices on product received.
- Coordinates nursing home medicines as necessary.
- Logs invoices as necessary.
- Prepares the paperwork and compiles medicine for delivery orders and mail outs at the request of the department manager.
- Cleans, empties garbage, etc. to ensure the pharmacy has a clean and inviting appearance.
- Takes orders for refills from customers.
- Removes trash in a timely manner.
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
- Gathers patient information required to prepare prescriptions.
- Keeps pharmacy supplies well stocked.
- Performs cash transactions.
- Adheres to company policies and individual store guidelines.
- Reports to work when scheduled and on time.
- Administers vaccines as allowed by law.
- Completes the sale.
- Assists in other areas of store as needed.
- Performs other job‑related duties and special projects as required.
- Ability to follow written, verbal, or schematic instructions.
- Ability to add, subtract, multiply, and divide whole numbers.
- Ability to file, post, mail materials and copy data from one record to another.
- Basic interview skills to obtain essential data and guide people.
- High school diploma or equivalent experience.
- Over six months up to one year of similar or related experience.
- Vaccination certification as required by law, if applicable.
- Ability to exert up to 20 pounds of force occasionally; up to 10 pounds of force frequently; and negligible force constantly to move objects.
- Vision from less than 20 inches to more than 20 feet with or without correction; depth perception, color vision, and field of vision.
- Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
This position is exposed to noise on a daily basis, is fast paced, with significant pressure. Occasional exposure to dangerous chemicals/solvents while compounding products and chemotherapy drugs.
Equipment Used To Perform JobPC with pharmacy software and printer, cash register, pharmacy balance, scanner, calculator, telephone, fax, and copier.
ConfidentialityMaintains the confidentiality of the customer’s private medical information.
Are you ready to smile? Apply today.
Employment is contingent upon the successful completion of a pre‑employment drug screen.
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