Casual Rapid Care Responder - Yate

As a Rapid Care Responder, you will work directly within the community, responding to either planned or emergency care visits in peoples own homes. The service attends to residents of South Gloucestershire who have pendent alarms to assist them in a crisis. It is an integral service, supporting residents to remain at home and avoid admissions to hospital.

• Working with residents, you will help to increase their independence by providing support and keeping them safe in their own homes. This could be due to recent ill health, reduced mobility or their main carer being unwell.
• It will be key for you to keep accurate records of your visits in line with council guidelines.
• Working closely with practitioners, you will implement care and support plans, and refer issues and concerns in accordance with safeguarding procedures.
• You will attend fall calls raised from pendent alarms, assisting residents using a raizer chair.

• We require you to either hold a CQC Care Certificate or be willing to complete this if you don't already hold one.
• It is essential you can show sensitivity and empathy for people who may have varying needs, both physical and emotionally. At times, you may need to manage challenging behaviour, so you will need to adopt a flexible approach to your work.
• Given the nature of the role, you must be able to communicate effectively both verbally and in writing.
• You must have the ability to work well under pressure and remain calm when faced with a crisis.
• Although not essential, it would be beneficial if you have experience of working in a care sector and can demonstrate knowledge of relevant Care Act 2014 legislation and regulations.
• You may hold a relevant vocational qualification e.g. QCF, NVQ 2.

• We offer a response service 7 days a week between the hours of 7.00am – 10.15pm.
• This is a casual contract, working ad hoc hours per week. Salary is pro-rata to hours worked.
• Your uniform and equipment will be provided.
• You will be predominately working out of our office in Yate and in and around the community.
• You will be expected to travel throughout the authority and surrounding area so you must have a full, valid driving licence with regular access to a vehicle or have an alternative means of travel.
• Business insurance will need to be added to your insurance policy.
• You can claim back mileage expenses.
• Please note that due to the nature of this role, it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained.

Interviews anticipated week commencing 23rd March 2026.

• We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer , which helps make the greatest long-term difference in work.
• As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts , including eye tests, travel, shopping and leisure activities.
• We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.

• We're building and shaping communities which people are proud of.
• We're working with the most vulnerable in our community to help them achieve what they want in life.
• We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.
We’re making a difference, be part of it!

To view the full job description, please click this link:
Care Responder - job description.