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Service Desk Lead – Hardware & EV Tech

Job in Yate, Yate - Bristol, Gloucestershire, England, UK
Listing for: Gerrell & Hard
Full Time position
Listed on 2026-07-21
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, Hardware Engineer, Systems Administrator
Salary/Wage Range or Industry Benchmark: 42000 - 52000 GBP Yearly GBP 42000.00 52000.00 YEAR
Job Description & How to Apply Below
Location: Yate

Gerrell & Hard is building a new Technical Help Desk in Yate to deliver best-in-class support for our proprietary hardware systems. You will triage issues, diagnose root causes, and ensure timely field service deployment when needed, acting as the technical backbone of the aftersales operation.

Reporting to the Head of Aftersales, you will help design processes, establish standards, and shape the team as the function grows.

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