Deputy Head of Transactions

International Business Service Centre Deputy Head of Transactions

Location:

Chipping Sodbury

Join Heidelberg Materials’ International Business Service Centre (BSC) and help shape the future of global transactional excellence. Based in our modern Chipping Sodbury office, you’ll work in a scenic, well‑connected location with free onsite parking, an onsite café, and easy access to both the M4 and M5.

We’re looking for an experienced, people‑focused leader to step into the role of Deputy Head of Transactions, supporting the development, performance and strategic direction of several high‑performing transactional teams.

As the International BSC Deputy Head of Transactions, you will play a key role in developing and implementing departmental strategies, driving efficiency, and ensuring outstanding service delivery for multiple in‑scope countries. Acting as the primary point of contact for senior stakeholders, you will ensure service quality, alignment with local requirements, and continuous improvement across all end‑to‑end processes.

• Implement departmental strategies in collaboration with the Head of Transactions.
• Ensure alignment with local country requirements, global best practice, and BSC strategic objectives.

• Build strong, collaborative relationships with middle and senior management in allocated countries.
• Understand local challenges and proactively propose solutions that align with BSC standards.
• Serve as a single point of contact for escalations, coordinating cross‑functional resources to ensure fast, accurate resolutions.

• Bring deep knowledge of systems and end‑to‑end processes to drive innovation.
• Partner with BSC experts to define and deliver best practice across the centre.
• Prioritise, approve, and project‑manage improvement initiatives to completion.
• Lead effective communication and change management across both the BSC and local countries.

• Analyse KPIs and operational data to balance service delivery, quality, and cost.
• Encourage cross‑skilling and flexible resource allocation.
• Manage departmental budgets and FTE levels, producing robust business cases where additional resources are required.
• Ensure that efficiencies achieved through improvements are reflected in actual resource and cost profiles.

• Support the Transactions Manager in attracting, developing, and retaining a skilled workforce.
• Mentor and coach leaders at all levels, fostering a high‑performance, engaged team culture.

• Responsibility for a department of up to c.50 FTE.
• CRM responsibility for 2–5 countries, depending on size and complexity.

• Proven experience managing large teams (20+) within Accounts Payable or similar transactional environments.
• Strong background in working with internal and external customers and suppliers.
• Demonstrable leadership, stakeholder management, and problem‑solving skills.
• A passion for operational excellence and continuous improvement.

At Heidelberg Materials, we don’t just offer jobs—we build careers. As a global leader in construction materials, we’re committed to innovation, sustainability, and, above all, our people.

• Armed Forces Covenant (Gold) | Disability Confident | 5% Club (Platinum) | Mates in Mind | Clear Assured | STEM Ambassador | MPQC Member
• Competitive Package:
  Salary, bonus incentives, generous pension, and life assurance
• Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options, Season and travel ticket loans
• Family-Friendly Policies:
  Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause
• Inclusive Culture:
  Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more)
• Wellbeing & Development:
  Employee Assistance Programme, retail discounts, and continuous learning opportunities