Customer Advisor

Customer Advisor – B&Q Yate

Location: B&Q Yate, United Kingdom
Hours: 22.5 per week
Shift availability: Monday - Sunday, 6:00am - 10:00pm
Contract type: Permanent
Notional hourly rate: £12.71

We believe anyone can improve their home to make life better. Every day we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

As a Customer Advisor you will become an expert advisor and guide for customers, getting to know their home improvement projects. You will handle sales, manage stock, set up displays and maintain the store’s appearance. Training in paint‑mixing and cutting timber will be provided, but outstanding customer service will be your main aim.

We are looking for friendly, outgoing people who are happy to help, eager to learn and slightly obsessed with home improvement. You should thrive on helping others, be comfortable with new technology, work well in a team and be flexible to work a rota that includes weekends, evenings and bank holidays.

We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits. In addition to a competitive salary, our benefits package includes an award‑winning pension scheme, Share Save options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and more.

Generous breaks are provided to ensure you’re refreshed and able to perform at your best.

• Seniority level:
  Entry level
• Employment type:
  
  Part‑time
• Job function:
  Other
• Industries:
  Retail