Network Administrator III

At CF Industries, our mission is to provide clean energy to feed and fuel the world sustainably. Our employees are focused on safe and reliable operations, environmental stewardship, and disciplined capital and corporate management. By joining CF, you will be part of a team that brings their varied experiences, wide-ranging knowledge and diverse talents together to deliver important work and you’ll be able to pursue complex, exciting opportunities that help you continue to grow and achieve your potential in different areas.

You’ll take pride in working for a company that lives its values and where you can be yourself at work, as part of an authentic team that encourages you to share your views and opinions. Our eight manufacturing complexes in the United States, Canada, and the United Kingdom, an unparalleled storage, transportation and distribution network in North America, and logistics capabilities enabling a global reach underpin our strategy to leverage our unique capabilities to accelerate the world’s transition to clean energy.

• Configure, upgrade, and troubleshoot IT infrastructure equipment, applications, and databases for the purpose of maximizing performance, security, and reliability. Examples include physical and virtualized servers, backup systems, phones, radios, site security cameras and access badging, and Active Directory.
• Support users and user groups on all aspects of user-reported problems, including software, hardware, and peripheral equipment. This level of support requires subject matter expertise across different applications.
• Manage issues utilizing established tracking processes, including recording issues, initial troubleshooting, assignment and escalation, and closure and follow-up through resolution.
• Participate in site safety programs, emergency response, and turnaround execution.
• Provide on-call and after-hours support for site users.
• Administer and support site server infrastructure and associated services, including physical and virtual servers, operating systems, storage, backup and recovery, identity services, and integrations with manufacturing and operational technology environments.
• Monitor infrastructure health, capacity, patching, configuration, and lifecycle requirements, coordinating escalation and remediation with internal teams and third-party service providers when necessary.

• Position
  
  Reports To:
  
  Supervisor, Site IT
• Subordinate Positions: None
• Education: Bachelor’s degree (Information Technology/Computer Science) or its equivalent in a related field is typically preferred. Network certifications such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), CompTIA Network+ are desired.
• Years of experience: 5+ Years of related professional work experience may be preferred to complete all essential job functions.
• Other unique job relevant attributes: Strong foundational knowledge in information technology, including Cisco equipment and Windows servers. Knowledge about software defined networks (SD-WAN) preferred. Knowledge about Microsoft’s Azure cloud / M365 environment preferred. On-call and support outside of business hours may be required. Safety training may be required.

• Breadth of Scope: Scope is within the Enterprise Information, Information Technology, and Operational Technology. May work across or interact /coordinate with multiple functions.
• Communications and Interpersonal
  
  Skills:
  
  Demonstrated ability to communicate complex and technical issues to diverse audiences, orally and in-writing, in an easily understood, authoritative, and actionable manner.
• Complexity: Applies technical and analytical thought processes to unique…