Insurance Broking Accounts Administrator; Cashbook

JMG Group is a private equity backed insurance broker, based in Guiseley, Leeds with regional office representation around the UK. We are a top 30 broker with 800+ employees and we are growing at significance pace following our MBO that took place in November 2020.

JMG Group place over £350m of Gross Written Premium into the market and our teams are very well respected in the industry. Customer excellence and ‘doing the right thing’ is the backbone to our business ethos, which means that our talented people, high-tech systems, and robust processes are all central to our continued success.

Following our continued growth and future acquisition strategy we are looking to add to our teams and recruit an additional Insurance Broking Accounts Administrator in our cashbook payments division, based in our Finance hub in Yeadon, next to Leeds Bradford Airport.

The overall objective of the role will be to provide a professional and efficient service to all customers, whilst ensuring full FCA compliance and following the CASS5 rules and guidelines. This applies to all businesses, processes, and PAS (Policy Admin System) operating systems that are utilised within the JMG Group of companies.

• The reconciliation of bank statements to the PAS, involving identifying discrepancies and conducting a high level of problem solving.
• Control and monitor monthly remittances with amounts paid or received.
• Raise and follow up with handler/broker on any unmatched cash items – 10 day SLA.
• Dealing with internal referrals and queries.
• Process payments received from clients in accordance with company procedures.
• Reconciliation and balancing of the daily cash book, day-end and month-end procedures.
• Accurately process and maintain company business accounts.
• Identify and report to line manager any identified procedural or CASS5 breaches for reporting onto Pentana compliance system.
• Process insurer payments review and validation of client refunds to the agreed timescales.
• Raise any queries on transactions to your appropriate line manager or technical level 3 team member and achieve a clear resolution within 5 day SLA.

To be successful in this role the successful candidates will have an accounts administration background, ideally with insurer reconciliation experience or insurer knowledge and also have intermediate MS Excel experience, along with all other MS Office packages. Any broking systems experience such as Acturis, OGI, SSP & TAM would be a distinct advantage.